ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Lori Gregg
June 19, 2026My sister arrived safely to her destination. When she arrived, she was happy yet a little tired from the long journey from north Ohio to south Texas. She said that she was well taken care of during the trip.
James Ahern
June 18, 2026Tawny and Anastasia were awesome. The were very professional and kind to my mother. They did a great job and my mother said they were very very sweet. I am glad I chose ACC medical transport. Thank you for taking care of my mother.
Alan Cameron
June 18, 2026ACC Medlink is definitely a class act in their field.
Dayne Ealy
June 16, 2026Great folks from start of intake to finish…Quan Brian Casey were outstanding Mom was really relaxed and impressed with service
Owen Beard
June 16, 2026My Father in law, evidently became a bit more than rude, he thought he was being kidnapped. Anastasia handled him as well as anyone could have and I appreciate her very much. Sam was the first to answer the phone when I needed help, and the last to call when the transport was complete. Its not cheap, but if you need this done, I highly recommend ACC Medlink.
Laura Palmer
June 15, 2026Drew, Ebony and Danny, can't remember all the names of people I talked to setting up but each was SO nice, patient and kind.
Denise Lotito
June 13, 2026Anthony and Sandra were awsome! My mother said they were accommodating and very professional and the ride was smooth. Would recommend them to anyone in need of this service
Victor Liguori
June 12, 2026I rode with my Mother from New Jersey to Michigan on an ACC Medlink medical transport. The van was spacious and comfortable. Jamaica the medical attendant and drivers Curtis and Heath were very professional. I highly recommend them!
Mary Walker
June 11, 2026I would like to praise the whole team including the customer service person that helped with organizing my sister's transportation from CT to FL so quickly and professionally. DeAngelo was the nurse attending to my sister and treater with such care and kindness. Both drivers, Tyron and Marquette did a fantastic job of getting us home safely and were also very kind and caring to both my sister and myself during the long drive. I am so grateful to everyone that helped transport my sister. Thank You!!!
Linda Cooney
June 11, 2026The crew was very responsive during the trip and helpful upon reaching the destination The crew communicated all along the way with me to give updates which I appreciated greatly The office staff explained the process very clearl
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“They were very professional, courteous, friendly and took excellent care of my sister. Van was very safe with great drivers.”
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2,500+ reviews10M+ patient milesSince 2010