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Long Distance Medical Transport › Reviews

ACC Medlink Reviews: 2,500+ Five-Star Trips

Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.

Answered 24/7 by our team, not a call center.

Senior patient resting on a pillow during an ACC Medlink transport, an attendant at her side
Every review below was written after a real trip like this one.
10 Million+patient miles driven
15,000+families served
2,500+five-star reviews
15+ Yearsestablished 2010
Where these come from

Written by families, after real trips

We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.

2,500+ five-star reviews
from verified post-trip surveys
  • Every family, every tripThe survey goes out after every transport, not just the good ones
  • In their own wordsShown as families wrote them, newest first
  • Real trips onlyWritten after a real transport, not collected from the internet

Glenn Stueve

May 13, 2026
★★★★★
(5/5)
Customer Review:

The patience, professionalism, and communication of this crew were absolutely amazing. I would recommend them to anyone needs transportation for a loved one.

Why they chose us: Recommendations

Susan Lasater

May 13, 2026
★★★★★
(5/5)
Customer Review:

I didn't think we would be able to get my father back to his home state. With ACC it was doable. I put all my trust into this crew and they took care of their precious cargo for almost 30 hours with such professionalism and tenderness they met his needs and we arrived safely! If it wasn't for them we wouldn't not have made it!! Thank you to the drivers, our lives were in their hands and Thank you to Susan our nurse, I was at ease knowing licensed medical nurse was on board.! Thank you Thank you .

Why they chose us: Recommend & Price

Erica Berry

May 12, 2026
★★★★★
(5/5)
Customer Review:

All in all a very good experience from hospital to home. Would recommend this company 100%

Why they chose us: Reviews

Francisco Salinas

May 12, 2026
★★★★★
(5/5)
Customer Review:

The crew was awesome. They were flexible, communicated well, and genuinely did everything they could to assist as and make sure we reached our destination on schedule. They went above and beyond what we expected. We are very satisfied.

Why they chose us: Recommendation

Marilyn Welther

May 11, 2026
★★★★★
(5/5)
Customer Review:

Pam and Eric the crew members were great

Why they chose us: Recommendation.

Margaret Goulding

May 9, 2026
★★★★★
(5/5)
Customer Review:

They made my trip super enjoyable!!! They were super!

Why they chose us: Unknown

Dan Dick

May 9, 2026
★★★★★
(5/5)
Customer Review:

Everyone was just great. Suzan took great care of my dad. She exhibited love and care. I truly appreciate her efforts. The drivers Jose and Kelon were awesome as well. They were attentive to both of us. Gave breaks when necessary. We arrived at our destination in a timely manner and safe and that means the world to me.

Why they chose us: Recommendation From Facilty

Deena Jones

May 9, 2026
★★★★★
(5/5)
Customer Review:

My dad retired to South Texas 9 years ago and unfortunately suffered a serious heart attack followed by a stroke after his surgery in March 2026. He spent 32 days in ICU and was then transferred to a rehab hospital. I'm his daughter and live in Missouri along with all of his brothers and sisters. It was very important for myself and his siblings to have him back here for continued support and therapy. That's where ACC Medlink comes in . They were life savers in getting him back here to us. Jamaica was his care giver/ nurse on the road back and she gave me updates along the way. She was very pleasant and was good to my dad!! I wish I knew the names of the other crew members but I don't. But they got my dad back here safe and sound and in a timely manner! I would definitely recommend ACC Medlink!!

Why they chose us: Price, All Of The Above

Rick Cruz

May 8, 2026
★★★★★
(5/5)
Customer Review:

fantastic crew. Easy going, professional, courteous, and super careful wiht a 98 year old patient.

Why they chose us: Research

Anita Wagoner

May 8, 2026
★★★★★
(5/5)
Customer Review:

Nurse Angie and drivers Raul and Barnard we very helpful, courteous, respectful, attentive to our needs as they drove for 24 hours straight from Naples, Fl to North Manchester, in.

Why they chose us: Recommendations
Use these

Read these before you choose anyone

Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.

★★★★★
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
Catherine P., verified post-trip survey

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2,500+ reviews10M+ patient milesSince 2010

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