ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
William Paese
May 7, 2026The crew were terrific, very professional, courteous, attentive and friendly.
Leon Gagne
May 7, 2026The crew Suzan, Kelon, Jose provided excellent service, was courteous to my wife. Took great care of her. Thank you for bringing my wife to me.
Jennifer Gillie
May 7, 2026This was a great experience from start to finish. Customer service was exceptional any time we called with questions, and the crew that transported us made us feel very comfortable, and were very accommodating. We’re truly grateful for this service!
Allison Ruby
May 7, 2026Professional, courteous and absolutely a dream in every step of the way. Price seemed high but worth every penny. My mom is 90 with 3 fractured vertebrae and she didn’t experience any pain for the 15 hour trip from NY to NC. I slept next to her in van and she was thrilled. I would highly recommend anyone in need of this service!!! Thank you so much for making this so seamless.
Helen Kennedy
May 6, 2026Maxwell went above and beyond to arrange transport on relatively short notice. He answered a lot of questions for me, looking into many aspects that were not "standard". I felt comfortable working with him, and felt he was doing everything possible to make the transport a smooth operation. The crew that moved my mom over 1,050 miles was exceptional. Medic: Dakwon De Polo ; Driver 1: Eckner Moreira ; Driver 2: Saeed Donis They arrived on time to pick up my mom (93 yrs old), answered many questions for me, and talked with the medical professionals at the original facility. All were professional and courteous, as well as very patient. They were gentle with my mom, keeping her warm, and comfortable. I did not ride along with my mom, but was able to keep in touch with the crew throughout the journey. They asked what my mom liked to eat, engaged her, and did their best to accommodate her needs. They arrived at the receiving facility a little ahead of schedule, making a point of letting the facility, my uncle and me know when they would be arriving. My mom even asked to go on another trip with them if she could! That means she enjoyed the ride. Thank you, Gentlemen, with all my heart for working so hard for us, and for taking such wonderful care of my mom.
Dale Wagner
May 4, 2026The drivers were very professional and courteous, I felt safe on the trip. Medic Quintavius (Q) attended to my wife with wonderful care and was always available to help on the spot.
Sumale Manico
May 4, 2026Tylor, Marquette and Loic took very good care of me and made this long ride seamless.
Susan Demarco
May 4, 2026Cory F, Ebony W, and Hasani F Great crew!
Henry Cooper
May 4, 2026Just wanted to say thanks so much for the transport of my sister!
Paul Sutton
May 1, 2026DeAngelo, the medic, was great
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
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2,500+ reviews10M+ patient milesSince 2010