ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Mary Kersch
February 23, 2026All of the crew were outstanding
Kristi Stanfill
February 19, 2026Cheryl, Keith and Peter did an incredible job transporting both of my parents safely across the country on a 36-hour journey by ground transport. My parents have very different needs - mom is an insulin-dependent diabetic with some mobility issues, and dad is physically active with Alzheimers. Cheryl and the team were able to manage their individual needs successfully and with compassion, despite my dad's agitation throughout the trip. Cheryl did a great job of keeping us informed along the way, and we can't thank the team enough for taking great care of them. INTERNAL NOTE: You may post my review publicly, but please do not use my full name or other personal information. Thank you.
Diana Brown
February 18, 2026We had a great team with Linda, Bernard & Eric. They were very caring & respectful of our mother & our family members. They made every effort to keep our mom comfortable for our 25 hour trip.
Randy Payne
February 18, 2026Fantastic!
Stephen Hume
February 18, 2026Linda is the most knowledgeable, professional, compassionate, and caring nurse I've ever been around! She cared for my wife like it was her own mother, and I really appreciated her attention to my wife. Bernard Senior was a fantastic driver and did everything he could to help make our trip as comfortable as possible, including getting us food and drinks. If I had to use your service again, I would request this team!
Regis Gilman
February 17, 2026Linda Fletcher is the most knowledgeable, friendly, and compassionate nurse I've ever met!! She took care of my wife like it was her mother. And she's very easy to talk to. Bernard Senior, our driver was also a wonderful person and an expert driver and navigator. He took care of all of our needs for food and drinks. I would ask for him again if that was a possibility. If it wasn't for the occasion, I would say we really enjoyed it, but it made it as easy as possible on us as could be in the situation.
Charles Lewis
February 17, 2026Thank you so much for caring for my mother and Aunt and making this long trip possible!! I will be forever grateful!! It means a lot that yall provide this service and with great respect and compassion!!
Tim Basich
February 16, 2026I told your crew at the end of our journey that if I would ever do this again that I would request each of them as the team. They went above and beyond to make the trip successful.
Lisa Laloo
February 10, 2026From the first phone call to the end of the journey, everyone was professional. The driving crew were phenomenal.
Robert Barton
February 10, 2026Great company. Thank you
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
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2,500+ reviews10M+ patient milesSince 2010