ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Carolyn Depperschmidt
February 10, 2026Crew was professional, competent, and friendly. They always had our safety and comfort as the priority. We were impressed with the office staff, who were all able to answer questions and provide guidance regarding our trip. Regardless of who we spoke with, they all had access to the information specific to our trip. As clients, I feel we could have been more helpful had we known the procedures regarding meals in advance. Our preliminary input about food was unintentionally inappropriate, since we did not know what to expect. It would have been helpful to know that there was no galley equipment on the van, and that meal stops would be takeout along the route. I might suggest simple check boxes with generalized options for non-perishable snacks, drink selections, and meals. I am available to elaborate with specifics, if you would like to contact me. Again, thank you for providing this essential service. It was by far the best option for relocating both of our 90 + aged parents. I will recommend your services to others in similar situations.
Georganne Wood
February 9, 2026Totally professional! Made moving my 100 year old mother 380 miles problem-free. Picked her up from her bed at one facility and delivered her to her bed at her new home on schedule. She was clean and smiling upon arrival. Can't thank you enough!
Debra Curry
February 6, 2026The nurse was great
Alison Finnegan
February 6, 2026Cory and the other crew members were excellent
Cynthia Smith
February 6, 2026Thank you for transporting our Mother safely and with great respect.
Sarah Andrews
February 4, 2026Corey was very impressive, friendly, outgoing and great at anticipating needs.
Shirley Smith
February 4, 2026It was a comfort to be with this crew. Friendly and courteous. Vehicle was well equipped for the transport as my husband could neither stand or sit. Had to use urinal which was provided help with its usage. Thank you!
Alison Peckham
February 2, 2026The drivers and medic were all.very exceptional. The snacks were appropriate and the stops were all in nice, clean and sage areas.
David Cook
February 2, 2026All three of the gentlemen were excellent. Moving my father was a big task and they handle everything for his move with respect and perfection. Thank You ? so much.
Kathleen Falcone
February 1, 2026Excellent to work with!
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
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2,500+ reviews10M+ patient milesSince 2010