ACC Medlink Reviews
Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Jeff Lenna
April 11, 2025When I started this whole process I had no idea what to expect and I can tell you that it exceeded our expectations 100 times over. Mike, David, and Jared were all amazing and went out of their way to make an unenjoyable situation very comfortable. It truly felt like we were VIPs being chauffeured. All three of them went out of their way to accommodate anything that we needed. I would like to personally say thank you to all three of them again and would recommend this service to anybody that needs it. Great job guys, you knocked it out of the park!
Andrea Bishop
April 7, 2025Every staff member was courteous, accommodating and concerned for my mother's well-being. I would and will recommend this service. Andrea
Robin Gabel
April 7, 2025This allowed me to move my mother whose wheelchair bound and has dementia over 1000 miles to a new facility. The cleanliness and courteousness of your staff was much appreciated. It was very easy to arrange. I did find the come out in the vehicle very difficult to use. This would be difficult for any able body person used due to lack of foot space and inability to pivot. It would also be beneficial if there were drink holders available with the patient, guest and staff. Otherwise, this was very convenient and comfortable.
April Cravy
April 6, 2025Compassionate and great communication through all 17 hours! All 3 men were so sweet and made friends with my mom! This is definitely the company you want to use!!
Patrick Murphy
April 4, 2025This team did a phenomenal job transporting my father and I from Maine to Massachusetts. They were professional, courteous, and always ready to help if something was needed. Highly recommend.
Karen Berg
April 4, 2025The crew was amazing. They took excellent care of my elderly mother and made the entire stressful experience very pleasant. I have never used a medical transport company before and wasn't sure what to expect. They surpassed all of my expectations. The crew was attentive and caring. My mom loved the social interaction. They definitely went above and beyond. I would highly recommend this company and crew for anyone looking for the best service. Thanks!
Pamela Mohr
April 2, 2025Medlink did an outstanding job in transporting my loved one..The men were so professional, kind, accommodating and caring. They made it such a positive experience for my loved one and myself.. I would highly recommend them to anyone needing this service.
Dana Glynn
April 1, 2025It's impossible to give you enough appreciation for services provided. Your team was very professional, efficient and effective through the total process from booking to the end of the services you provide. Respectfully Dana Glynn
Paul Harren
March 31, 2025So glad to use your service to get us back home. Great experience!!
Dawn Donnelly
March 31, 2025Our entire experience with the ACC staff was amazing! Coordination between Facilities was seamless; as was pick up and drop off of my parents. My folks were impressed with the care they received during their 10 hour journey and the attentiveness of crew to their needs. I would 10 out of 10 recommend this service to anyone needing to move a family member long distance