ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Elaine Byler
January 31, 2026The whole trip and crew were fantastic. Chloe was so attentive to my mom. I highly recommend them!!!
Andrea Moran Brown
January 31, 2026My mom and brother traveled 35 hours together. Kamryn was our nurse, and he was very thorough and respectful. My mom said he became her friend and was very good at all he did. I noticed he was very attentive ,informed, and explained how to care for her feet well! He had great leadership skills and was so friendly and kind! Thank you!
Anita Duvall
January 30, 2026DeAngelo, James, and Eric were highly professional and extremely patient with our father who has dementia. They even helped him to relax by playing his favorite music. They let me know every detail of the trip prior to picking him up, when picking him up, and during the transportation time, and had him there right on time. They were friendly and they made him feel like he was a part of the family. We would choose ACC Medlink again and refer them to others.
Malika Daniels
January 27, 2026I had a great experience booking the transportation for my mom. We were navigating a very difficult time and Lyndsay was so caring and helpful. I'm so very grateful that I found Medlink. My mom really enjoyed her ride.
Dion Marshall
January 27, 2026I will recommend this transportation company to everyone! It was amazing to deal with the team and office staff. Everyone was professional and courteous. I am so happy and so was the Patient (Richard Gore). Thank you so much for taking care of our family member. Harris Family
Scott Horton
January 25, 2026I had an excellent experience with this medical transportation crew during a facility-to-facility transfer. The team of Bernard Junior, Julio, and Bobby was outstanding from start to finish.
Jeanne Wulfjen
January 23, 2026The whole crew walked in with absolute confidence and professionalism. I want to especially thank Nurse Cheryl. This was a long and scarry transfer for my husband who just had a catastrophic stroke. She immediately put me at ease and made me feel that I had nothing to worry about - that my husband could not be in better hands - and she was right. Thank you all again for making this easy and worry free. Jeanne
Joann Franklin
January 23, 2026All 3 crew members were very helpful
Kevin Pledger
January 21, 2026The ACC team did a wonderful job transporting my aunt from SC to VA. She described the team as "awesome." And Jared and team were great to work with to schedule my aunt's move to VA.
John Brad Carroll
January 20, 2026Exact trip. Great crew. I can't remember their names but they transported my Mom from Kentucky to Florida and they did an outstanding job. Very professional and treated my mom with love and understanding. Great job.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
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2,500+ reviews10M+ patient milesSince 2010