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Long Distance Medical Transport › Reviews

ACC Medlink Reviews: 2,500+ Five-Star Trips

Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.

Answered 24/7 by our team, not a call center.

Senior patient resting on a pillow during an ACC Medlink transport, an attendant at her side
Every review below was written after a real trip like this one.
10 Million+patient miles driven
15,000+families served
2,500+five-star reviews
15+ Yearsestablished 2010
Where these come from

Written by families, after real trips

We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.

2,500+ five-star reviews
from verified post-trip surveys
  • Every family, every tripThe survey goes out after every transport, not just the good ones
  • In their own wordsShown as families wrote them, newest first
  • Real trips onlyWritten after a real transport, not collected from the internet

Dawn Dedafoe

October 11, 2025
★★★★★
(5/5)
Customer Review:

Great crew, arrived in MI within 5 minutes of predicted time.

Why they chose us: Availability And Reputation

Gina Denman

October 9, 2025
★★★★★
(5/5)
Customer Review:

The whole experience was outstanding. My family will highly recommend this service to any in need. Thank you!

Why they chose us: Quallity

Sherri Johnson

October 8, 2025
★★★★★
(5/5)
Customer Review:

All three of our crew members were excellent. Caring, attentive and mannerly.

Why they chose us: Recommendation

Russell Kumitis

October 8, 2025
★★★★★
(5/5)
Customer Review:

Quinton was very professional

Why they chose us: Veteran Owned

Paula Marchetti

October 7, 2025
★★★★★
(5/5)
Customer Review:

I would like to thank everyone for providing my mom with safe, professional, and caring transportation. From speaking with Lindsay when booking the transport to meeting Anthony, Curtis, and Linda, who was my mom's nurse on the 6-hour ride home. They were beyond EXCELLENT!!! I don't know how we would have gotten my mom home!! She needed professional care and that's exactly what she received!! Thank you again!!!!

Why they chose us: Searching And Reading The Reviews

Angela Hightower

October 6, 2025
★★★★★
(5/5)
Customer Review:

This company was awesome the crew Davonta Jomo and Eric that brought in our new admin was very professional and courteous highly recommend their services.

Why they chose us: Google

Teresa Kelly

October 6, 2025
★★★★★
(5/5)
Customer Review:

Took the time to call me back and tell me about the service and what you could offer

Why they chose us: Took The Time To Call Me Back And Tell Me About The Service And What You Could Offer

Ed Berger

October 4, 2025
★★★★★
(5/5)
Customer Review:

All was excellent. Crew was fine - kind and professional. Thanks Davonta Jomo and Eric!!

Why they chose us: Recommend

Alan Kohuth

September 30, 2025
★★★★★
(5/5)
Customer Review:

Everyone I dealt with at ACC MEDLINK was friendly, knowledgeable and professional!

Why they chose us: Looked Like Best Option From My Google Search For Transport.

Sarah Kim

September 28, 2025
★★★★★
(5/5)
Customer Review:

I would highly recommend ACCMedlink. The staff leading up to the trip and the staff for the trip were kind, knowledgeable and professional. Thank you all!!!

Why they chose us: Very Helpful, Informative Staff
Use these

Read these before you choose anyone

Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.

★★★★★
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
Catherine P., verified post-trip survey

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2,500+ reviews10M+ patient milesSince 2010

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