ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Aspen Mcconeghy
September 28, 2025The transport team Davonta Eric and Jomo was very professional and pleasant on arrival with our new admins! Highly recommend this service!
Rosemary Culver
September 26, 2025This crew Davonta, Jomo and Eric was courteous, professional, and very helpful with any of our needs. I am so very glad that ACC was suggested to us and available to meet our needs. I will tell other people about the services you provide.
Micheal Olson
September 23, 2025Great trip. Team very helpful. Thank you, Davonta Eric and Jomo.
Gale Mckenna
September 22, 2025I started my vacation with a fall in the Denver Airport. Unable to continue with my trip as I broke my kneecap. My husband flew out to Denver, not knowing how we would get back to Omaha. Our doctor recommended ACC Medlink. It truly was an amazing experience. The three gentlemen that brought us home were courteous and helpful. I would highly recommend to anyone.
Steven Sechler
September 18, 2025Great outfit, good employees! What should have been an excruciatingly painful journey was as pleasant as it could have been. And yes, we needed the transport 'yesterday', and they still got it done. It was evident throughout your organization that people genuinely care the 'material' they transport. It's a tough time for a family to make a medically necessary move. And everyone we came in contact with was trying to make it easy on us, as well as the patient. Thank you so much!
Doreen Zimak
September 17, 2025You guys took great care of my elderly parents on the trip back from North Carolina to Pennsylvania after my mom fell and had to have hip surgery'
Bonnie Tavares
September 17, 2025Fantastic service!
Rosemaire Riley
September 10, 2025Moving my dad from his home to a memory care facility over 100 miles away was extremely stressful, and ACC Medlink helped ease the travel portion, and I felt my Dad was in friendly and reliable hands. Highly recommend.
Kari Thelander
September 8, 2025Kat and her crew took care of my dad with kindness and tenderness on top of the fact that she knows her stuff and I could not have picked a better nurse! They kept communication with me regularly and my dad had a safe multistate transport. I can't thank them enough!!!!!
Scott Aber
September 5, 2025I was on vacation with family in New Smyrna Beach, FL when I had a freak accident and broke my left hip at 35 years old. I underwent emergency surgery in Florida. As a resident of Pittsburgh, PA, we had to quickly find the safest way to return home. With mixed medical opinions on travel after surgery, we elected to use ACC Medlink to put our minds at ease. I would recommend this service to anyone in a similar situation. Our initial phone call to ACC Medlink was an immediate omen of comfort. The representative was knowledgeable and essentially laid out a plan for us. In four short days, the crew (Erik Luna - Medic, Bryan Gonzalez & Louie Turner - Drivers) showed up promptly to pick up myself, my partner, our vacation luggage, and new found medical souvenirs! They made everything look so easy. Once I was in the van and comfortable, Erik became fast friends with us. His presence immediately put both of us at ease and we knew we were in good hands. Throughout the trip, I was comfortable, and Erik was so quick to lend a hand from the simplest position adjustment to the more complex personal needs. Once we safely arrived the 17 hours later in Pittsburgh, the crew quickly and safely unloaded me, my partner, and belongings. They were then off to do another 10-hour journey to help another person in need. The service and crew were truly a blessing in a difficult situation. I appreciate you all!
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
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2,500+ reviews10M+ patient milesSince 2010