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ACC Medlink Reviews

Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Jim Mills

March 20, 2025
(5/5)
Customer Review:

We really enjoyed our guys on the trip. They was exceptional. Bobby was the absolute best. He really made us feel welcomed and safe throughout the trip. And the drivers nelle and saed were amazing on the road. I really thank them for making this experience and enjoyable one. Jim Mills

Why they chose us: For Care

Joan Daughenbaugh

March 18, 2025
(5/5)
Customer Review:

Blessings to all of you who helped to make this most difficult time less stressful. Each of you were very professional and kind, From the ladies handling the phones to the crew on the transport. It was a long trip from Florida to Ohio! You made us feel very comfortable trusting Ms. Claudia to your care. Thank you for everything, and God bless you!!

Why they chose us: Price And How Helpful Everyone Was

Marjorie Herman

March 17, 2025
(5/5)
Customer Review:

Thank you for the courteous crew and quality of your professionalism.

Why they chose us: Quality

Brad Kaun

March 17, 2025
(5/5)
Customer Review:

The crew was just great. Arrived on time, the drivers drove very cautiously during our 30 hour trip and adjusted the route based on snowstorm activity in the area. I am the patients' son and followed the van on the route and could see first hand what was going on. Our family is very thankful for the service that was provided. Thanks Again, Brad

Why they chose us: Recomendation, Price

David Williams

March 16, 2025
(5/5)
Customer Review:

Thanks for taking great care of my mother !

Why they chose us: Quality

Steve Cotton

March 16, 2025
(5/5)
Customer Review:

Davina and the crew that transported my dad from Georgia to Illinois were great! My dad had to ride on his on and he really enjoyed the company of the crew. The crew coordinated with me effectively. My dad became confused and the crew called me to help talk to him. I am very appreciative of the crew and this company. They were so easy to work with. Highly recommended.

Why they chose us: Recommend From Hospital

Douglas Birk

March 16, 2025
(5/5)
Customer Review:

Imagine needing to safely transport your loved one directly from a hospital in Ocoee, FL all the way to Saint Peters, MO. Your loved one can't sit up in a car for 17 hours... They need medical care, medicines, even food and water via a G-Tube. Enter in ACC Medlink. They can safely and securely provide transport AND care in route. The level of care and careful detail to medical needs simply was amazing. My wife arrived in good spirits and was in good condition considering the circumstances. All dismissal details from the hospital were closely followed and clearly communicated by the medical professional that accompanied my wife. Two drivers were necessary to make sure that the trip was a safe one. If I could give six stars, I would.

Why they chose us: Quality, Comprehensive Service

Joyce Schlossberg

March 16, 2025
(5/5)
Customer Review:

I would highly recommend this company for transport. They went above and beyond in providing services. They were professional, polite and kind. The entire crew were outstanding. My advocate would like to thank Joelle for all her help in arranging this transport.

Why they chose us: 5 Stars On Google

Kathy Nelson

March 16, 2025
(5/5)
Customer Review:

The crew was professional, kind and caring. I felt that my husband and I were in good hands.

Why they chose us: Recommendation

Mike Hayes

March 14, 2025
(5/5)
Customer Review:

After decades of living in Colorado, my mother-in-law decided it was time for her to return to the place that had meant the most to her, Iowa, where she raised her family. However, it meant transporting her at a time when she was hospitalized recovering from various medical issues. Medlink's responsiveness, and the courtesy of those with whom I spoke was the primary reason that we chose Medlink. We arranged for Medlink to pick up at a specific time and they were promptly there exactly when scheduled. We were all very impressed with James and Bobby and right away knew that Carol was in good hands. They were both exceptionally courteous and professional, and we knew then that we had made the right decision. In spite of a wintry forecast, James exhibited absolutely no apprehension in getting Carol to Iowa safely and on time. After spending my own career in logistics and transportation, this was a project far more important than any I had ever been involved with. I would highly recommend Medlink for their caring and efficiency.

Why they chose us: Responsiveness When The Scheduling Became Urgent.
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