ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Elizabeth Richardson
August 21, 2024Very kind, professional and understanding.
Susanne Garry
August 20, 2024Our family is highly impressed with every aspect of this service, a true life saver
Leo Stearns
August 19, 2024Professional organization. Scheduled and coordinated all of their activities around the patient and care facilities needs. It was a long 42 hour trip, but the patient arrived in remarkable good spirits and condition. The transport team was very protective and accommodating. Highly recommend.
Yijen Liu
August 15, 2024They were so wonderful, arrived early, and helped us get to much needed care for my aunt in record time. The ride was comfortable and put my aunt at ease.
Nancy Marotta
August 14, 2024Highly recommend. Crew was great.
Brandy Geiss
August 13, 2024Amber and her Team Went above and beyond for Our Father Tom. His Final Was To Be In Idaho With His Family and This Team Made It Happen. They Treated Tom w Up Most Care and Professionalism. Updated Texts and Photos Along The Way. We Couldn't have Made This Happen Without You All!!! I was Very skeptical Going Off A site I Found On the Internet. My Apologies for Sounding crazy, Checking and Double Checking Before Paying. Having Our Bank Triple Check!! These People Showed Up On Time and Ready to Serve!!! I Highly Recommend This Transport Service For Anyone's Families!
Eric Zadravec
August 13, 2024Ryan, one of the transport coordinators, was very helpful
Roger Tucker
August 12, 2024The team was fantastic with our dad. It was a long medically necessary trip for his comfort from NC to MD. They were courteous and engaging on both ends of the trip. Dad was fed and kept engaged in conversation. Ms. Tucker was pleasant to deal with making the arrangements and the crew kept in touch with the family during the trip.
Patrick Jones
August 11, 2024The crew was super caring and professional. They made me feel as if they were taking care of their family member.
David Keith
August 9, 2024Mission Accomplished! Thanks for the excellent service! Drivers Wendy & Bill and Nurse Julie were awesome! Drove directly from NY to FL and even went through the outer bands of Tropical Storm Debby! We're so glad that we found ACC Medlink. My wife was admitted to ER of our home hospital, x-rayed, blood tested, etc and released. She is home now sleeping in her very own bed. Thanks so very much! God bless you all
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“This team deserves 10 stars out of 5. They were absolutely wonderful, treated us so kindly and with respect.”
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2,500+ reviews10M+ patient milesSince 2010