ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Karla Hughes
July 30, 2024I cannot begin to list all of the positive things we experienced as a family working with you. The professionalism, kindness and efficiency were extraordinary.
Kim Englert
July 29, 2024Danny was amazing. He took care of everything we needed. Debbie and Greg are excellent drivers and got us here safely. We couldn't have asked for caretakers with better personalities. They kept us laughing most of the trip. Sure made the trip go faster! Thank you for making our trip to our new home successful. We really appreciate all of you. for making this process easy from beginning to end!
Lorene Hayden
July 25, 2024Sandra reached out to ask about my mother's food preferences and special needs she had. She also kept us up-to-date about their arrival time.
Polly Juliano
July 23, 2024We are beyond grateful to have found ACC Medlink. Our mother broke her hip the day before she was relocating out-of-state. ACC saved the day, safely transporting both her and me from Nevada to Texas. Had we not discovered ACC, we would have been forced to remain in Nevada for two weeks while she rehabbed. Now she can recover with family.
Theresa Ferlas
July 23, 2024Per the patient, Chris the attendant was very attentive and made her feel comfortable. She truly enjoyed the 30 hour trip
L Robinson
July 23, 2024I was blown away be the top notch service and professional care of the team! They were very attentive to my brother care and comfort! The team works together like a well-oiled machine. Quality care was their number one focus! I cannot thank you enough. My brother's arrival was professional and on time. If I had to use your service, I would not hesitate to procure your service again! Thank you so very much!
Scott Wilezol
July 23, 2024Seriously the best company I have worked with. You understand the process as well as the customer experience and have optimized everything. Needs and actions anticipated and acted on. Harvard Business Review should do a case study on what you achieved. As a professional who thinks about these things, I'm amazed.
Elizabeth Lewis
July 21, 2024All three crew were fabulous. Kind, considerate, fun, attentive when needed. I felt as if I had known them for a long time. Quite a service.
Kerry Zimmerman
July 21, 2024Super impressed with this company. Booking was easy and they provided a great vehicle to transport a loved one. They communicated with me throughout the 15 hour trip. I highly recommend. I think Michael was the person I chatted with during the trip.
Pat Maloney
July 21, 2024I appreciated the crews friendly and positive attitude while dealing with my father on the 16 hours drive from Destin FL to NW IN. Glad I made the investment to hire the service.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“This team deserves 10 stars out of 5. They were absolutely wonderful, treated us so kindly and with respect.”
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2,500+ reviews10M+ patient milesSince 2010