ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Becky Evans
June 18, 2024I want to thank the crew for being so kind and understanding.
Janice Carman
June 18, 2024I had a bad fall while I was out of state on vacation by myself. Due to the fall, I could not fly home, so had to find a medical interstate transport service to get me back home. Just being on my own with a serious fall was scary enough. But ACC Medlink was wonderful start to finish.From the initial contact with them on the phone about their services, to them getting me to my home on a 12 hour transport. Everyone was courteous, thoughtful and generally seemed to care about my well being. I cant praise them enough. So if you need a patient transport service, or in my case for a fall that restricted me from flying, this is your firm.
Smadar Lapidot
June 17, 2024Amazing, professional, allayed all our worries about transporting my mom from houston texas to Colorado!
Debra Birch
June 17, 2024Wonderful service!!!!
Smadar Lapidot
June 16, 2024The process of organizing the transport was great. The people at ACC were very responsive to all my queries and worries. They even made sure to have a Spanish speaker on board for my mom. The crew that moved my mom was incredible. Extremely professional and helpful and kind. There just aren't enough words to praise the crew of Darryl, Raul, and Julie RN enough!
Caroline Meyer
June 12, 2024Your company is a Godsend for families like mine whose relative cannot fly or ride in a car. We now have him in Texas where we can care for him.
Carol Fletcher
June 11, 2024I was extremely impressed with the care my brother received during his 15 hour transport from California to Idaho. Nurse Julie called me the day before transport to address any questions I had. My brother was traveling alone and I was apprehensive. She was very comforting. She kept me informed during the entire trip with texts and photos of my brother. They scheduled their trip to arrive at their destination at 10AM to accommodate the receiving facility. I couldnt be happier with the service we received.
Mitchell Bouchonville
June 4, 2024From start to final destination, I thought everyone I talked to or met are true Professionals and were quick to respond with care and attention to details! Thank you so much for caring!
Mark Barry
May 31, 2024The team that transported my mom from South Carolina to Indiana was fantastic. Hilda was very attentive to my mother during the trip. Rich and Casey were very professional as well as caring during the trip getting my mom home
John Sanders
May 29, 2024Sandra, kept in close contact with me the entire trip while transporting my dad. My mother was a passenger and not only caring for my father the entire trip, Sandra and the two drivers made sure that my mom was comfortable and remained in the loop with what was going on with my father. Thank you to the entire team to the transport staff to all of the staff that I talked with in the internal support staff, Lindsy, Brittney, Maria, Nancy, and I am sorry if i am forgetting anyone. Clear to the accounting team! Thank you for working with me on getting my payment organized and down to you! An all-around great team effort by everyone! Thank you again, The Sanders Family!
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“This team deserves 10 stars out of 5. They were absolutely wonderful, treated us so kindly and with respect.”
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2,500+ reviews10M+ patient milesSince 2010