ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
David P
May 16, 2024Excellent service for my mother 440 miles between rehab and nursing facility. Staff/Crew was on point and communicated above expectation throughout entire process. Would hire this team to transport my mother again without hesitation. From scheduling with friendly attentive rep, coordination between facilities to drop off at new home everything was great!
Margaret Layden
May 16, 2024The crew was very courteous and even minimized the fact that one crew member was struck by the person they were transporting. They handled my brother with care and dignity. Thank you very much. I would use ACC Medlink again.
Ron Shaw
May 16, 2024This was a 40+ hour transport for my 80 year old aunt after 2 months in the hospital then skilled nursing rehab, so I was a bit worried how she would hold up. The nurse Julie called me in advance to inquire about my aunt's life and history for talking points, and her likes and dislikes for food, snacks, etc. Julie kept me up to date through out the trip text and pics, and she was amazing with my aunt. They had great conversations, and she made it a very enjoyable trip. Ron
Arlene Force
May 15, 2024We felt safe & comfortable the entire trip. We could not have asked for a better crew!
Judy Zingaro
May 15, 2024Thank you for our safe transport from New York to Delaware
Stephanie Parel
May 14, 2024Our crew did a great job transporting my father-in-law from a rehab facility in Louisville, Kentucky to our home in Orlando, Florida. The process was professional from beginning to end with great communication every step of the way. Thank you for bringing our family peace of mind during a very stressful time.
Marti B
May 12, 2024On April 19th Hilda, Rich, and Keith transported my Mom from South Florida to Atlanta. They showed up on time early in the morning for the long trip to Atlanta. From the minute we met I felt confident that I had made the right choice. They were in contact with the Assisted Living facility where we were moving my Mom, which made me feel at ease.
Karen Beach
May 7, 2024From my first phone call, everyone involved with this company was so courteous, friendly and helpful. The whole process was so much easier than I had imagined. My sister, the patient, was very pleased with the employees who rode with her (who bought her lunch by the way)! I would highly recommend this company!!
Thomas Kapsha
May 6, 2024Entire crew was extremely professional and ensured everything we needed was taken care of. Jan, our nurse, was very attentive to my wife and made sure anything she needed was taken care including her adult diaper changes.
Connie Bearden
May 6, 2024Great service from start to end.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“This team deserves 10 stars out of 5. They were absolutely wonderful, treated us so kindly and with respect.”
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2,500+ reviews10M+ patient milesSince 2010