ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Vicki Moletteire
May 6, 2024Crew made my mom feel very comfortable. Arrived right on time too! Having oxygen on bird and all her meds made this safe and easy to travel from FL to MD.
John Mutschler
May 2, 2024Very professional from the initial phone call. The drivers and card giver took great care of my mother from beginning to end
Gary Jones
May 2, 2024Professional and kind
Kathy Cross
May 2, 2024Sandra and the drivers did a great job on a long transfer of my husband. Thank you
David Hill
May 2, 2024My husband was treated incredibly well as ACC Medlink took care to move him to our new hometown. Rather than worrying about all his health issues when getting him up to our new home, I was able to fuss over all the rest of issues surrounding moving to a new home, downsized.
Melancy Frederick
May 2, 2024Right off the bat, the nurse, Ms Sandra already put me at ease by texting myself and my sister ahead of time to introduce herself. The minute the crew, to include Mark and Alana, walked through the door, I knew my mom was in good hands with their timeliness, professionalism, and kindness. I have been so worried prior to the transport, but my sister had been on the ride with my Mom and had nothing but great things to say about the Team. The ride was comfortable with sleep arrangements provided, the team was friendly and considerate, they kept my Mom and Sister well informed of ride statuses and changes. My Mom arrived save, in good spirits and health, and my sister actually enjoyed the long ride she was dreading from Maryland to California. Mr. Tyler on the phone was super helpful too. Kept me on schedule with information, forms, etc. I cannot thank your whole team enough for such great and awesome service! I ? recommend!
Alice Cole
May 2, 2024This crew went above and beyond any expectations! They treated my Mom like one of their own family members. I was so impressed with the kindness, professionalism, and understanding that Jan showed in keeping me updated during the long journey. I cannot thank this crew enough and will absolutely be telling everyone I know about this transport service. Bless each and every one of you!
Cathy Walter
May 2, 2024I needed ACC MEDLINK to transport my husband who had had a stroke while we were at our home in Punta Gorda, FL to our Ashland, KY home'. With the help of the Palliative Care case manager at Sarasota Memorial in Sarasota, finding and coordinating the travel plans was an extremely smooth and easy experience. I went to ACC MEDLINK office in Punta Gorda to pay them and was met with the kindest, sympathetic people. They showed me the transport van and explained how the entire process would work. The pick up time and date were set and communication during the trip was great. What had the potential to be an extremely challenging experience was made so easy.
Katherine Kastan
May 2, 2024This was a last minute ground to air transport. All staff we kind and helpful. Very understanding. So appreciated all that I and my clients wife spoke to. Thank you 100 times over!
Diane Klee
May 2, 2024Medlink transported my husband from Knoxville TN to Charleston SC with ease. He was comfortable, they provided beverages as needed and lunch. Thank you Medlink for bringing him to his destination safely!
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“This team deserves 10 stars out of 5. They were absolutely wonderful, treated us so kindly and with respect.”
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2,500+ reviews10M+ patient milesSince 2010