ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Keith Best
April 24, 2024The crew was excellent! They were polite & courteous. My sister-in-law enjoyed the trip and raved about the crew. They made a long day pleasant.
Teresa Grice
April 24, 2024Excellent staff
Brady Heidenreich
April 24, 2024ACC Medlink exceeded our expectation from start to finish. The first contact representative, the drivers and on board nurse were very informative, curious and professional. The transport was seamless and timely. A very good experience!
Robert Canis
April 24, 2024Amazing crew! I was updated during the trip. The on board nurse even sang songs with my father to pass the time! Excellent work!
Wendy Brashares
April 10, 2024The staff was very efficient and attended to all of our needs. I would certainly use this service again.
Jason Pond
April 10, 2024They were fantastic. They took great of my mother for her 15 hour transport. They even texted us updates along the way to keep us posted on her arrival time and how she was doing. I highly recommend this service.
Christina Mullally
April 8, 2024Excellent service. Excellent care for my mom. Traffic on I-95 was unbelievably horrific, but the crew was exceptionally calm, patient, and caring for my mom and her needs (mine too). Our ride was from South FL (Boynton Beach Rehabilitation) to New Haven, CT.
James Woods Elsie Detwiler-woods Woods
April 8, 2024Dawn Berger (the patient) could not stop praising the comfort of the vehicle as well as the care given to her by all 3 crew members attending to her the entire trip. Her mother and I worked through Truman, who made the whole process work EXACTLY as promised. AMAZING. Thanks to the number one company all expectations were kept. Use this feedback to give others to get your help as needed.
Michael Ira And Debbie Faith Burken
April 2, 2024So happy they were prompt professional and kept me informed along the way. My best friend arrived as promised safe and sound. I am so glad yourcompany furnishes this much needed service for people. Thank you
Cheryl Baldridge
April 2, 2024ACC made a hard situation so much better with the quality of service and the care they took with my parents. My dad arrived to the location with a big smile on his face!!
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“This team deserves 10 stars out of 5. They were absolutely wonderful, treated us so kindly and with respect.”
Ready to be the next five-star trip?
Tell us the two addresses. You'll have a same-day quote, and we handle everything between.
2,500+ reviews10M+ patient milesSince 2010