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Long Distance Medical Transport › Reviews

ACC Medlink Reviews: 2,500+ Five-Star Trips

Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.

Answered 24/7 by our team, not a call center.

Senior patient resting on a pillow during an ACC Medlink transport, an attendant at her side
Every review below was written after a real trip like this one.
10 Million+patient miles driven
15,000+families served
2,500+five-star reviews
15+ Yearsestablished 2010
Where these come from

Written by families, after real trips

We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.

2,500+ five-star reviews
from verified post-trip surveys
  • Every family, every tripThe survey goes out after every transport, not just the good ones
  • In their own wordsShown as families wrote them, newest first
  • Real trips onlyWritten after a real transport, not collected from the internet

Keryn Shaver

July 19, 2023
★★★★★
(5/5)
Customer Review:

Roads father north are horrible, so my mother was a little uncomfortable towards the end of the trip. She is also 94! Landon had his work over the 21 hours of travel adjusting her position. Poor guy didn't sleep at all, I fear. The 3 guys were very personable as well as professional. I would definitely recommend ACC Medlink to anyone facing a long travel needing medical assistance.

Why they chose us: Good Recommendations From Others. Convenient - Door To Door Transport. When We Were In A Bind, They Were Able To Schedule Us The Very Next Day!

Stephanie Bayler

July 13, 2023
★★★★★
(5/5)
Customer Review:

I cannot thank you enough for the excellent trip you helped us make moving my mother to Florida. From the moment we decided on your company, making the reservation and the ultimate kindness of everyone involved, made this a good experience. From those in the office keeping us informed as we went to Jan our transport nurse who texted us and kept us up to date on details and shared stories with us along our route. She took excellent care of my mom and that security went a long way. To our drivers Sean & Manuel, who kept us laughing every moment and would always ask if we needed anything at all. Their calmness and efficiency made us feel safe. My family cannot thank you enough. I would recommend you to anyone who needed your services. Thank you!

Why they chose us: Price, Quality And The Research We Did On Your Company Was Excellent

Lynneta Poff

July 12, 2023
★★★★★
(5/5)
Customer Review:

I appreciated that Tabitha kept in contact with me while they were in route.

Why they chose us: Supportive Of Veterans

Kerri Dagen

July 12, 2023
★★★★★
(5/5)
Customer Review:

Setting up a long-distance transportation can be very daunting at times, and you really want the best for your patients. This team made it very easy to work with throughout The patient's husband said you only missed one turn off in St. Louis. :)

Why they chose us: Responsiveness To Request, Price

Carlos Juarez

July 12, 2023
★★★★★
(5/5)
Customer Review:

Transporting a loved one over 400 miles can be worry-some. Entrusting others to care for your loved one on such a long haul for them is concerning. ACC made this journey a dream come true. The team of operators were so caring , genuine and knowledgable. They answered all our needs and then some. The transport team was excellent, on time , professional , caring and informative all the way through. Truly class act. Anyone that wants their loved one transported with dignity and care please use ACC Medlink.

Why they chose us: Price

Sylvia Lawley

July 8, 2023
★★★★★
(5/5)
Customer Review:

ACCMedlink transported my sister and her husband, both of whom are disabled and unable to walk, from rural Mississippi to Pennsylvania to an apartment near my home so that I can help care for them. Their compassion and positivity helped my sister and brother-in-law endure a 14-hour trip with entertainment and meals along the way. We cannot thank them enough for their excellent care. Thank you!

Why they chose us: Quality, Advertisements. Seen On Tlc Show Transporting Bariatric Patients

Gregg Smith

July 7, 2023
★★★★★
(5/5)
Customer Review:

I could not be more pleased with your service. Absolutely stellar.

Why they chose us: Recommendation

Theresa Connolly

July 5, 2023
★★★★★
(5/5)
Customer Review:

Julie was outstanding taking care of my sister. She was so kind and patient with her. She kept me informed during the trip. When my sister became confused and upset she called me so I could talk with my sister and help calm her. I was very impressed were her professional attitude. From the first moment I spoke with her when she called to introduce herself I knew my sister would be well cared for. I was worried because it was such a long trip and my sister has not only medical concerns but suffers from anxiety. I knew Julie would help keep her calm. And she did! Thank you to all the crew for delivering my sister safely to Tallahassee! You all are the best!

Why they chose us: Person I Spoke With Was So Nice And Gave Me Confidence They Could Do A Good Job

David Page

July 3, 2023
★★★★★
(5/5)
Customer Review:

As I said in a previous email, my mother is not the easiest person to please, but she was happy with the trip. Thanks.

Why they chose us: Found It Online.

Carole Matthews

July 3, 2023
★★★★★
(5/5)
Customer Review:

After the initial shock of finding the cost of such transport, I understand the reason. The total package is as professional as I could imagine. It was carefree on my part. Not a moment of worry about the patient being transported nearly 900 miles. Top notch!

Why they chose us: Price, Quality
Use these

Read these before you choose anyone

Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.

★★★★★
“This team deserves 10 stars out of 5. They were absolutely wonderful, treated us so kindly and with respect.”
Gloria H., verified post-trip survey

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2,500+ reviews10M+ patient milesSince 2010

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