ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Gregg Smith
July 7, 2023I could not be more pleased with your service. Absolutely stellar.
Theresa Connolly
July 5, 2023Julie was outstanding taking care of my sister. She was so kind and patient with her. She kept me informed during the trip. When my sister became confused and upset she called me so I could talk with my sister and help calm her. I was very impressed were her professional attitude. From the first moment I spoke with her when she called to introduce herself I knew my sister would be well cared for. I was worried because it was such a long trip and my sister has not only medical concerns but suffers from anxiety. I knew Julie would help keep her calm. And she did! Thank you to all the crew for delivering my sister safely to Tallahassee! You all are the best!
David Page
July 3, 2023As I said in a previous email, my mother is not the easiest person to please, but she was happy with the trip. Thanks.
Carole Matthews
July 3, 2023After the initial shock of finding the cost of such transport, I understand the reason. The total package is as professional as I could imagine. It was carefree on my part. Not a moment of worry about the patient being transported nearly 900 miles. Top notch!
Kimberly Callaway
July 1, 2023wonderful crew. My senile and paranoid father was terrified of leaving home and traveling across country to nursing facility. He was sure he would be dumped on side of road by his loving family. The crew assured him that he would be safe and comforted him the entire 17 hour trip. He arrived content and keeps commenting about his fabulous trip. His family is very pleased.
Kristol Coker
June 28, 2023It was a long trip,16 hours; and my mother was treated with the utmost respect and care by all three crew members. Thank you and your company for making the best of a difficult situation.
Anne G
June 27, 2023Couldn't have been happier with service. Not many do this and really needed.
Len Nyland
June 27, 2023My mother in law recieved excellent care
Vickie Miller
June 26, 2023My wife suffered a brain bleed and after partial rehabilitation required ground transport from Fort Myers,Fl to Muncie, Indiana, a 19 hour journey. We selected ACC Medlink based upon reviews, equipment, and their location. Their crew was highly professional and made us feel comfortable and secure every step of the way. We left at 3 PM and in spite of raining all nite arrived on time. The drivers changed shifts with each fuel stop every 4 to 5 hours, so they remained rested and alert. They also made additional stops for food and restroom needs. With the use of curtains my wife had complete privacy when needed. Ground transport for us was mandatory and much cheaper than air. This team was a Godsend.
Susan Scott Scott
June 26, 2023Thanks so much for helping us in our time of need! Highly recommend!
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“Thank you ACC for sending such a wonderful team of workers to transport my husband home.”
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2,500+ reviews10M+ patient milesSince 2010