ACC Medlink Reviews: 2,500+ Five-Star Trips

Great communication upfront and with coordinating the whole effort. Highly recommended.

This seemed like such a huge task to overcome. We had to move my mother-in-law from Illinois to Texas. ACC walked us through the procedure and answered our many questions. Everyone I spoke to was knowledgeable, kind, and understanding. Keeping us updated throughout the process was greatly appreciated. The crew and my MIL arrived safely and on time, MIL was comfortable and rested. God bless you for the work you do!!

We are sending a tip by mail for distribution among the crew.

Maria was wonderful from start to finish. She was informative, through, great with follow up and she sent all needed paperwork via an email to be completed with signNow. I never had to play telephone tag or repeatedly call as I have had to do with other companies. Customer service was first class, grade A, a pleasure. All three crew members in my mother's transport van were great, they drove from NJ to SC throughout the night so that my mother could sleep. Joshua called to update me an hour away from arrival and again 10 minutes prior. I was able to meet them at my mother's new memory care center. My mother suffers from dementia and is in a wheelchair so transporting her with a transport service made more sense than having her fly. I did not want to subject her to the confusion of air travel with the possible delays. Once I had talked with Maria and made the decision to have her travel via ground transportation I felt so much better knowing this was a good choice for her. I have found ACC Medlink to be an outstanding company.

Thank you for making transporting my father very easy. Communication was excellent leading up to and during the transport . Nothing was vague about the operation. Transport showed up and arrived in the window I was given. Crew was wonderful. Thank you for your help.

The entire process went smoothly. Lindsey,Tammy, and Melissa were incredible from the first call through the confirmation of services. The equipment was top notch and care and treatment my father received during the trip was excellent. Terry kept us informed throughout the trip.

It was a difficult time and things were chaotic. When your crew arrived, we instantly felt better about getting our beloved Aunt to her new home.

will definitely use again

Made updates throughout trip , very responsive

So happy I chose ACC MEDLINK, they were kind, courteous, professional and treated my parents with the utmost respect. My parents were transferred from Florida to Ohio and I would choose this company again, for any non emergency long distance travel.