ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Shelley Mccandless
February 2, 2023What a great crew from booking the medical van to the drivers. Thanks to everyone !!!! Everyone was so helpful and concerned helping transport us to Georgia and my husband being admitted to rehab facility in Atlanta. Thank you all!!!
Joseph Romano
February 2, 2023ACCMedlink did a fabulous job coordinating the move between two facilities for our mother with no issues. Nurse Julie, Drivers Kelon and Damon were excellent in their demeanor with our mother, their professionalism, their treatment of mom, and keeping us informed all along the way! Mom was happy and we are ecstatic with the ease and comfort of the move! Congrats to the ACCMedlink team!
Susan Proaps
January 31, 2023I had never had to do a medical transfer. I did research on four different companies and chose ACC/Medlink. If you're looking you can stop now. They recued my brother. They were caring and compassionate and made the transfer as smooth as possible. I'm very grateful!!
Marjie Seras
January 30, 2023From start to finish the acc Medlink was thorough, followed up, arrived on time and confirmed several times. Treated my family very well and were caring.
Patricia Kirschman
January 29, 2023This was a very long transport and the crew was amazing. My brother was in great hands. My family is truly appreciative of the care he was given. Many thanks to everyone.
Patricia Mccollum
January 25, 2023Acc Medlink transported my son from West Virginia all the way home to California. Of course being such a long trip made me anxious, but the coordinators were so friendly and so on top of everything. They even contacted the care home my son was at and coordinated w/ them as well. My son said he really liked the people in the van. The nurse called as soon as they started the two day trip to introduce herself and allow me to speak with my son. That meant so much and set my mind at ease. They even helped my son set up his personal wifi hotspot so he could stay in touch. My son arrived clean w/ fresh clothing, and unbelievably at the estimated time the coordinators had given two days before. ACC Medlink is a Is a top notch service, I doubt there could be a better one. The cross country trip was flawless. They really "saved the day" for my family.
Andre Harriman
January 25, 2023I cannot recall the driver's name but called me and texted giving me updates on how my mom was doing being such a long trup
Melvin Patmore
January 25, 2023Jan, our nurse was wonderful! Attentive and kind and efficient! The stops were well spaced and arrived right on time! My only complaint was the shocks in the van, I felt every bump in the road...and it may have been the roads! This a truly wonderful service you provide for families when an injury occurs out of state. In our case, Georgia to Florida. Thank you all!
Joseph Gangemi
January 25, 2023Exceptional service and professionalism
Renee Bunting
January 23, 2023The crew was courteous and thoughtful. I did not meet them, my daughter who rode with her grandmother did and she was very happy with the entire experience.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“Thank you ACC for sending such a wonderful team of workers to transport my husband home.”
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2,500+ reviews10M+ patient milesSince 2010