ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Dena Critch
February 27, 2023From beginning stages of planning to the transport itself, the level of communication, care, timeliness and professionalism went beyond industry standards. Especially in this day and age. The knowledge, arriving early for pickup, kindness in handling the patient were outstanding.
Dejah Sheppard
February 27, 2023Great service. The drivers and nurse were very caring, courteous and professional.
Ramona Fantini
February 23, 2023The team was prompt, professional, courteous, accommodating, friendly and made the journey very pleasant. I highly recommend ACC Medlink
Dan Ursitti
February 22, 2023Outstanding job by all and my Mom absolutely loved Julie her nurse. Job very well done.
Deborah Gonzalez
February 22, 2023Your entire staff & process of securing the transport, the actual transport & settlement of charges was easily accomplished. Would highly recommend.
Robert Chody
February 21, 2023I didn't get the names of the three crew members but they were fantastic! Very compassion and kind to my mother and we're very courteous.
Bobbi Tomlin
February 21, 2023Helen, who helped arrange transportation from North Little Rock to Okla City was extremely helpful and knowledgeable! She was amazing! The transport crew was amazing kept us updated throughout the trip. Julie, the nurse on board was awesome and provided excellent care to my in-laws! I would highly recommend ACCMedlink to anyone needing elder care transportation!
Glenn Petersen
February 9, 2023Every person I spoke to prior to the transportation and during the transportation was a pleasure to deal with. The whole team , especially Maria, were very kind and professional. We felt safe in transporting my mother. Maria took the time to entertain and deal with my mom.
Amanda Claypool
February 9, 2023The entire process was professional and friendly. Every single staff that I spoke with was patient and kind and reassuring. My mom was very pleased with the trip and had nothing but the best things to say about every person involved in her transportation. The cost was more than fair and was exactly as described. I would recommend this service to anyone. Thank you for making a stressful situation so easy.
Toni Burns
February 9, 2023Very affordable for distance. Very professional and kept in contact. Will recommend.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“Thank you ACC for sending such a wonderful team of workers to transport my husband home.”
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2,500+ reviews10M+ patient milesSince 2010