ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Tammy Brooks
March 10, 2023ACC MEDLINK is my choice of transportation for the needs of the residents at my facility. I have had two residents with high end medical needs needing to relocate out of state. The employees of ACC are very professional, informative, efficient, polite, and patient with the residents and staff.
Charles Sendra
March 9, 2023The best service at a great price, The crew made my brother and I feel like we were home. Smooth and safe is hard to find but they did do it perfectly.
Susan Constantine
March 9, 2023The crew made my brother feel cared for and loved. He kept repeating "I am in heaven". Many thanks and gratitude for making this transition from NY to VA a wonderful experience.
Patti Lewis
March 9, 2023ACC Medlink brought my Dad from Florida to New York. The transport was perfect. The drivers and medic were amazing. Everyone was so nice and helpful. I spoke with Helen several times to arrange and schedule - she was great too!!
Wendy Swain
March 6, 2023Wonderful prompt response to inquiry. They handled everything very professionally. Would absolutely recommend their service.
Aji Eberts
March 6, 2023My mother's 8-hour transport went well. The van was spacious and stocked with medical equipment and snacks. The transport team arrived early and was courteous and professional. I appreciated the communication from nurse Jan before, during and after the trip. I also appreciated the communication and understanding from the scheduling and accounting teams as I worked through a hiccup with payment from my mother's trust account. I would definitely recommend ACC Medlink's service.
Richard Girard
March 4, 2023Everything was as described,,, drivers and nurse very nice & professional!
Linda Stone
March 3, 2023We needed to transport my dad from AR to NC and he wasnt able to travel in the car for that long. We were really pleased with the kindness and the professionalism of our transport crew! They took great care of my dad and he slept through most of the transport. Thanks so much!
Sarah Mar
March 3, 2023Very kind and caring. It was a really hard time for my family and every staff member from the phone scheduling to team drivers and everyone in between were just amazing. Thank you.
Donna Brady
February 27, 2023Thank you so much for making this medical journey for my mother easier than ever expected. She arrived safely and well taken care of.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“Thank you ACC for sending such a wonderful team of workers to transport my husband home.”
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2,500+ reviews10M+ patient milesSince 2010