ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Lisa Anderson
October 17, 2022Its been very stressful trying to move my mom across the Country while she is having some serious medical issues. ACC Medlink made the process seamless. They responded very quickly and set up transportation for my mom immediately. The staff person riding with her communicated with me through out the trip and it put my mind at ease for sure. I highly recommend this company to transport your loved one.
Chrissy Frei
October 17, 2022Everyone did a fabulous job. I would definitely recommend to anyone needing Medical Transport thank you so much for your peompt assistance.
Bob Doran
October 17, 2022thanks for getting my mother to NY from MD. despite the flat tire, she was safe and comfortable the whole way.
Sydney Cunningham
October 10, 2022Although there were three crew members who provided care for my 88 year old Father, Brent was my point of contact. He called me as they were getting ready to transport my Dad across state lines for an 11 hour drive. Brent assured me they would take good care of my Dad and said he was their top priority. He texted and called me just before their arrival. Great customer service and very professional. I would definitely use this service again.
Rafe Viscasillas
October 10, 2022Experience was very positive. Crew was outstanding. Vehicle was as comfortable as one that size could be. Ride a little bumpy. Would highly recommend the company and this crew.
Sheila Cane
October 6, 2022Great service.
Frank Swope
October 5, 2022Entire crew was professional during the entire 11 hour trip. They showed up on time and got my uncle in his bed with ease. Thank you all. Frank
Richard Pace
October 3, 2022I was impressed by the professionalism by the office staff when I reserved the move from Tennessee to Florida for my father in law from one assisted living location to another. They were very personable toward our needs. We were waiting at the assisted living facility in Florida when the transport arrived. I was surprised and amazed by the size and quality of the transport vehicle, inside and outside. Then I met the crew and I was even more impressed. All three of them showed a great deal of compassion for my father in law and his well being. Over all, 1-10, I would give and the company a 10+ on the move. I would completely recommend ACC/MEDLINK to anyone.
Kristen Mcveety
October 1, 2022Really could not have been a better experience.
Ellen Malson
September 30, 2022All the people I talked to were outstanding!! They did a wonderful job transporting my mother! I can't Thank you enough!!
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“Thank you ACC for sending such a wonderful team of workers to transport my husband home.”
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2,500+ reviews10M+ patient milesSince 2010