ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
James Oconnor
September 26, 2022I am very impressed with everyone that I spoke to and met with during this stressful time in my Family's lives. This company is one of the best professional organizations that I have delt with. My Mother is still talking about how friendly and kind the transport crew was to her. When I met them my mind was put at ease because of their professionalism and kindness. I give them my highest recommendation.
Barbara Fisher
September 26, 2022I couldnt have chosen a better transport for my 96 year old Mom. I would Highly recommend ACC to anyone needing med transport. 11 hours is a very long drive and my Mom got home smiling ear to ear! Thank you all for her positive experience.
Tina Dortch
September 26, 2022They were super friendly and responsive. Follow through was great with the coordination and the nurse was very friendly. The crew that accompanied my dad were very accommodating and very nice. I would definitely recommend! For folks who need power chairs to go with the transport they will provide that service as well
Russell Lynch
September 22, 2022Lots of road work, better shocks would help. Excellent crew overall.
Carolyn Wilson
September 21, 2022Crew did a great job and exceeded our expectations. They arrived ahead of schedule on a 600 mile transport and communications were exceptional with everyone at your company. We are very impressed with you!! The fact that you were able to transport through the night when our mother ordinarily sleeps made the journey much easier. Thank you!!
Mark Hurley
September 19, 2022We needed to set up a long distance move quickly for a narrow window. ACC Medlink worked with us to make that happen. I was impressed with the helpfulness of the crew and the level of communication/updates.
Angela King
September 15, 2022The crew did an excellent job in transporting my mother from Chicago to Maryland.
Kingsley Ofoemezie
September 13, 2022It was unbelievable!! I was searching for an Ambulance service online for interstate non-emergency transportation when I came across ACC MedLink. The lady who picked up the phone to provide me with information regarding the services was courteous and prompt by sending this to my email. The Ambulance service and crew (a critical care Nurse and two drivers) were very professional. The vehicle was roomy, comfortable and convenient. MedLink accommodated my request by beating their usual 2-3 days to just 1 DAY!! I will recommend Medlink anytime, any day!!!
Arly Allen
September 13, 2022All crew members were professional and courteous. The crew was prompt during the morning pickup and arrived at the destination sooner than expected. My father stated that the trip was comfortable and the crew attentive. We were very pleased ACCMedlink service overall. Thank you.
Susan Ehrenreich
September 13, 2022We were so pleased with Medlink,!!! Right from the very first phone call we knew had the right place. The lady (s
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“Thank you ACC for sending such a wonderful team of workers to transport my husband home.”
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2,500+ reviews10M+ patient milesSince 2010