ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Phillip Miller
September 12, 2022Thank you for the great service your company provided my mom and I, this week, moving mom from Citrus County Florida to Fredericksburg, Virginia. Moms about to turn 86 and not in good health with mobility issues following a stroke last December. Your crew (Dori, Shaun, and Leslie) were fantastic. Despite severe weather at the start of the trip, dodging jackknifing trucks in Jacksonville downpours, then calmer weather up I-95, they safely took great care of my mom and me. Theyre so professional, looking out for our needs, and friendly. Leslie may have averted a medical emergency with my mom. When she checked moms blood pressure, it was through the roof. Leslie was able to treat her, monitor her progress, and got her back to normal. They got us to moms new home and her situated so well. We cant thank you enough for all you do. I posted a notice on my college class Facebook site about the great job your crew did along with a link to your site. I think it was money well spent. Thank you!!! The only minor negative feedback is that I-95 is a bumpy ride from Florida to the North Carolina border. It was a hard ride in the back of the vehicle. I suspect it's not an air suspension vehicle, which may make it ride hard, since it's basically a truck. I also recommend some cup holders in the back as we picked up orange juice at one stop and the crew had to wait until my mom could finish it, so the drink didn't dump over and spill. Otherwise, the vehicle is great!
Keith Bowden
September 12, 2022Overall was a great experience and I'm eternally grateful that this service exists. I had been trying for 4.5 years to get my parents down to GA from NJ. My mother cannot fly and I didn't feel comfortable driving her myself (as I'm not a medical professional). Thank you!
Mary Rybak
September 12, 2022ACC made this whole process so easy and worry free. My dad arrived after a 30 hour journey in good spirits after having been well cared for. Thank you!!
Jed Kane
September 12, 2022*good notes about bickel i accidentally deleted*
Kim Kiefer
September 8, 2022We were very satisfied great communication and the crew were OUTSTANDING. The crew made my dad very comfortable that made this transition seamless. I would recommend them 1000%. Thank you for the wonderful service!
Monica Nedza
September 7, 2022The crew was very kind and courteous to our Aunt Herta! She had a great trip from Kansas to Illinois
Diana Dwan
September 6, 2022Jan was an excellent nurse. She was attentive to my husband the entire trip and took outstanding care of him, as well as helping me with any needs I had. She was also very encouraging to both of us and pleasant to converse & travel with.
Beverly Bottorff
September 5, 2022I very highly commend your company and staff and thank you from the bottom of my heart for getting my husband and me back home again!
Beth Garber
September 5, 2022Russ and Nick were very good at their individual jobs during transport for my father. He reports that Russ and Nick both spoke to Ray with the utmost respect and were kind and understanding during the transport and extra hygiene services when necessary. My dad was very impressed and thankful for the ride home more than 600 miles and a 12 hr drive. Thank you Acc Medlink!
Oscar Torres
September 5, 2022Crew was very helpful, they worked with my needs I can't thank them enough. I would recommend this service to anyone who needs it.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“Thank you ACC for sending such a wonderful team of workers to transport my husband home.”
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2,500+ reviews10M+ patient milesSince 2010