ACC Medlink Reviews

Team was so helpful, respectful, and kind along the way

My entire experience with ACC Medlink - from reaching out with my initial inquiry to my mom arriving safely in her new state of residence - was amazing! Each time I spoke with a member of the staff at ACC Medlink, they were knowledgeable, friendly, and reassuring. I knew my mom was in good hands for her 11+ hour journey to her new home. Thank you so much!

The crew kept us well informed during trip, they were patient with Dad's confusion and agitation and very friendly and helpful with us and receiving facility staff during drop off

Fantastic crew. Very very happy.

On time. Cared for my husband's and my needs.

This crew was absolutely wonderful, and the made transporting my son from Philly to Maine very possible when he was so sick. The crew is so dedicated to providing great care, and they planned the travel experience to be expeditious, and helped us fulfilled a very important need for us during an extraordinarily difficult chapter in his life. Coordinating all the travel was made easy by the team. Thank you very much!

I had an excellent experience with the long distance medical transport crew from ACC. Bobby, Kacey, and Eckner demonstrated professionalism, compassion, and strong teamwork from start to finish. They communicated clearly, ensured patient comfort and safety at every stage, and handled the transport with calm confidence. Their attention to detail and genuine care made a stressful situation feel much more manageable. I highly recommend this crew for anyone in need of reliable and respectful medical transport services.

We recently used ACC Medlink for bedside-to-bedside medical transport to move my father from Orlando to the Atlanta area, and the experience exceeded our expectations in every way. From start to finish, the team demonstrated exceptional professionalism and communication. Our driver, Eric, was courteous, steady, and highly professional. He kept us informed throughout the process and ensured the seven-hour trip was smooth and comfortable. Our nurse, Jackson, was outstanding. His clinical competence, attentiveness, and calm demeanor gave our family tremendous peace of mind. He monitored my father carefully throughout the entire journey, was proactive in addressing any needs, and treated him with genuine respect and compassion. Eric and Jackson are truly a great team. Their coordination, communication with one another, and shared commitment to patient care were evident throughout the entire trip. They worked seamlessly together to make sure my father was safe, comfortable, and well cared for from bedside to bedside. Moving an aging parent is never easy, but ACC Medlink made what could have been a stressful experience feel organized, safe, and dignified. The bedside-to-bedside service was seamless, and my father was comfortable the entire trip. I would not hesitate to recommend ACC Medlink to anyone needing long-distance medical transport. Eric and Jackson are true professionals, and we are very grateful for the care they provided.

The team members were extremely courteous, competent, and professional. All of our expectations were met and exceeded. Thank you for easing a difficult and stressful situation a 'worry free' experience.

You guys went above and beyond! Fantastic service from A to Z. You even helped us move boxes in the garage to make room for the equpment! Well worth the money.