ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Jason Schmitt
August 15, 2026Great Job Davonta Bruce and Sharlicia they were great.
Chastity Justice
August 15, 2026My son and I had a 6-7 hour travel to get home. Loic and Jose were so helpful getting Jayhden home. Very kind crew members. Van was good. Definatly recommend ACC med link. Tyler was very helpful when I called to get all set up. Great service and staff.
Ellen Raiche
August 14, 2026We waited years to move our loved one from the East Coast to the Midwest because we were unsure of how to get him transported and the cost associated with such a long trip. On a whim, I called ACC Medlink and from the first phone call until they dropped him off at his new home, it was seamless. Everything was communicated so clearly between family and both facilities. And I was able to communicate with his nurse for the entirety of the trip. Upon arrival, they even assisted the new facility with his transfers and stayed to see everything through. We took a pic of our loved one with the crew members and cried as we said goodbye! Michael (his nurse) and Sonya and Asiah (drivers) have a special place in our hearts for their service! We are forever grateful! I'm happy to share the picture if needed :) Thanks again for everything!
Victor Pearse
August 14, 2026The whole experience of moving my mother a thousand miles stressed me out, but the crew at ACC Medlink took the stress out of it. The trip went smoothly, the crew was extremely professional and respectful of my mother. I would recommend ACC Medlink to anyone who needs to move a loved one long distance.
Mary Martin
August 14, 2026Thank you so much for your assistance and compassion during this difficult time.
Brenda Ganter
August 14, 2026The crew was great and treated the patient with respect. Very thankful for their support and accommodations. Brenda
Aleksandr Slor
August 14, 2026Absolutely amazing people, caring Professionals Would recommend to anybody
Hayden Gordon
August 14, 2026In an age when websites & brochures promise the world & deliver far less, this organization is the exact opposite; they deliver more than promised. My friend, Don, was to be transferred from a nursing home in Virginia to the Maine Veterans' Home in Bangor, ME. As a result of inadequate treatment in the Virginia nursing home, Don was in VERY fragile medical condition and had to be moved to save his life. The loading in Virginia was done in a rain storm (not planned) as carefully and professionally as possible. When asked if they could make a very brief detour so I could drop off my vehicle at my home, the answer was "sure"! The trip was long and difficult for Don, but all focus was on driving safety and Don's comfort. Truly, this man's life was saved due to a professional and caring team of 3. I would not hesitate to use this transport again, especially in a situation requiring the utmost care.
Catherine Rodriguez
August 14, 2026The area in the back of the vehicle was a cramped with two beds. It is good to have a pet or friend or family member travel with a patient, but would be perfect with more room for both beds. The ride from Roseburg to Los Angeles was bumpy and road was winding and caused my brother’s body to move from side to side at times- not sure if that was the driver or the road as driving in the dark can be unpredictable. He was strapped in, for safety.
Justin Markle
August 14, 2026Thank you staff for all you do. Thanks to Suzan, Emilio, and Shava for helping us bring our son closer to home for rehab care. Thanks ACC!
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“They were very professional, courteous, friendly and took excellent care of my sister. Van was very safe with great drivers.”
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2,500+ reviews10M+ patient milesSince 2010