ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Raeese Lackan
August 1, 2026We were so sure of how we were going to get our son home. We would like to give special thanks to the team who transported Raeese, Emilio, Shava, and Suzan. They were professional, kind, and supportive throughout the trip. Thank you ACC.
Charles Coxwell
July 31, 2026ACC Medlink is an amazing service. First Class professionalism and care. Thank you!
Amy Starnes
July 31, 2026I'm so thankful for you getting my husband home safely. This was such a stressful time but you made everything so easy. The updates were nice to receive too and helped alleviate the anxiety I was feeling about how he would do. I can't thank you enough for being there for us during this time.
James Dumeer
July 30, 2026The staff were great brining my husband home. Thank you so much for helping us with this big move. Thank you to the drivers Shava and Emilio, thank you as well to the nurse on board Suzan, she kept us up to date in a time fashion.
Kevin Christie
July 30, 2026The team was courteous and helpful.
Darlene Bradley
July 29, 2026DE ANGELO was outstanding
Lori Willeford
July 29, 2026From my very first phone call to the final delivery of my mother, I was extremely pleased with the service we received. The communication was excellent, and I appreciated the regular updates throughout the entire process, which gave our family peace of mind. After contacting several medical transport companies, MedLink offered the most reasonable price without sacrificing quality of care. The transport team treated my mother with kindness, dignity, and compassion from the moment they picked her up until they safely arrived at her destination. There was an unexpected and embarrassing situation during the trip, but the staff handled it with such professionalism and empathy that they helped put my mother at ease. Their compassion and genuine concern spoke volumes about the kind of people they are. Thank you, MedLink, for providing such exceptional care. I would not hesitate to use your services again, and I highly recommend your company to anyone in need of medical transportation.
Rosemary Coxwell
July 29, 2026Thanks to the Crew staff, Suzan, Shava, and Emilio for transporting my mom safely. They were all kind and professional. Thanks ACC Medlink.
Helen Pelletier
July 29, 2026Loïc was very kind and engaged Evelyn in interesting conversation about their shared interests.
Marcia Grondahl
July 29, 2026The crew was great. It was a long ride . They made it manageable. It was transporting my 94 yo mom to a new location 10 hrs away. Thank you to all of them.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“They were very professional, courteous, friendly and took excellent care of my sister. Van was very safe with great drivers.”
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2,500+ reviews10M+ patient milesSince 2010