ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Katy Brock
August 14, 2026Thanks so much for the help from start to finish. Great crew to transport our loved one. Professional from start to finish Thank you!
Paul Bonin
August 14, 2026Lisa, David, and Malachi made a what might have been a very difficult cross-country trip endurable for an elderly, ailing family member and me. The crew was courteous and professional, putting both of us at ease and making us comfortable throughout the journey. The drivers brought us safely home. The nursing provided was some of the best we've experienced in the three months since this particular life-changing health journey began.
Debra Carey
August 14, 2026I wasn't personally on the trip but from what I hear, it went flawlessly... thank you for your professionalism and for providing a much needed service. I had total piece of mind.
Paula Lovejoy
August 14, 2026My step-father fell ill while traveling through TX. After 4 weeks in the hospital we needed to get him safely back to GA. The ACCMedlink team were so supportive and professional in helping us make this happen! Thank you to everyone who worked with us especially his transport team--you helped him feel safe on this journey and Tyler who was so supportive as I navigated this difficult situation!
Robin Terhorst
August 14, 2026Crew did an awesome job transporting my mom and was a great help getting her situated. Thanks Davonta Keith and Tyron!
Monica Heller
August 14, 2026A stressful situation was handled with such care. It was a long drive and they were so caring!
Teresa Phillips
August 14, 2026Excellence service, comfort, friendly staff and efficiency in transferring my spouse to a rehab facility!!
Nancy Nicodemus
August 14, 2026ACC Medlink ground transportation was wonderful! Lakisha was our medic and was very attentive and caring the entire trip from CA to Texas. Our drivers, Terrell and Jose were the best at keeping us moving, only stopping when necessary. We felt safe and cared for on what ended up being a 25 hour trip. I highly recommend this company! ( the beds were extremely comfortable. ) Thank you, Nancy
Sheryl Rice
August 14, 2026Thank you for providing this fantastic service. Everyone on the crew was professional and courteous. They transported us safely and swiftly to Lexington. It gave the family peace of mind. Thank you again.
Chantelle Baggenstos
August 14, 2026My father was in need of a medical transport from Florida to WA. It was an incredibly stressful situation. The booking process, the team that took care of him were so wonderful. The nurse Jamaica was lovely, she kept me updated during the transport and handled everything with grace and care. My aunt was able to ride with them, she said my dad was so happy to be taken care of by them. Thank you!!
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“They were very professional, courteous, friendly and took excellent care of my sister. Van was very safe with great drivers.”
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2,500+ reviews10M+ patient milesSince 2010