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ACC Medlink Reviews: 2,500+ Five-Star Trips

Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.

Answered 24/7 by our team, not a call center.

Senior patient resting on a pillow during an ACC Medlink transport, an attendant at her side
Every review below was written after a real trip like this one.
10 Million+patient miles driven
15,000+families served
2,500+five-star reviews
15+ Yearsestablished 2010
Where these come from

Written by families, after real trips

We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.

2,500+ five-star reviews
from verified post-trip surveys
  • Every family, every tripThe survey goes out after every transport, not just the good ones
  • In their own wordsShown as families wrote them, newest first
  • Real trips onlyWritten after a real transport, not collected from the internet

Stacey Blaine

July 17, 2021
★★★★★
(5/5)
Customer Review:

Thank you so much for making my dad's ride from Florida to New Jersey seamless. He said that a 22 hour ride felt like 4 hours! The crew was amazing!

Why they chose us: Recommendation

Charles Howell

July 17, 2021
★★★★★
(5/5)
Customer Review:

Professional and well coordinated experience.

Why they chose us: Reccomendation

Patricia Konczal

July 12, 2021
★★★★★
(5/5)
Customer Review:

The coordination of transporting my brother was flawless! Ryan was so helpful in answering questions., never in a hurry! When the date arrived for the actual transport all arrangements had been made with the physicality and my brother throughly enjoyed his experience traveling to his destination safely. The interaction with his nurse Jan and the professional driver made his time traveling pass quickly and the communication with us was so helpful. We are grateful to ACC Medlink for helping him get to his destination!

Why they chose us: Quality, Information, Price

Pegeen Mumber

July 12, 2021
★★★★★
(5/5)
Customer Review:

The crew was amazing! Thank you so much for all you did to help make my Dad's trip as comfortable as possible and for your compassion. This was emotionally a very difficult trip for me, but all of you put me at ease and we had some great laughs with my Dad's crazy sense of humor. God bless you all!

Why they chose us: Price And Reviews

Vicki Herridge

July 10, 2021
★★★★★
(5/5)
Customer Review:

My mother had a safe and pleasant transport. She was happy and that was the goal. Communications with everyone were great. I hope to never need to transport someone again but will certainly use ACC Medlink if I do and will gladly recommend them to others.

Why they chose us: Quality

Thomas Bohte

July 2, 2021
★★★★★
(5/5)
Customer Review:

Got her there safely and on time.Thanks

Why they chose us: Rating

Michelle Leroy

June 28, 2021
★★★★★
(5/5)
Customer Review:

The team did such a great job for us coordinating the transport as well as during the transport itself. We felt very comfortable that our mom was going to be well taken care off during her ride. Thank you.

Why they chose us: Online Reviews

Robert Berger

June 28, 2021
★★★★★
(5/5)
Customer Review:

Crew was great,for such along trip.

Why they chose us: Price

Alfred Haas

June 26, 2021
★★★★★
(5/5)
Customer Review:

The hole crew treated us like family. Awesome

Why they chose us: Recommendation

Lynn Wicker

June 26, 2021
★★★★★
(5/5)
Customer Review:

It was an excellent experience transporting my mother to a skilled nursing facility. Excellent care and communication through other entire process! Highly recommend!

Why they chose us: Quality
Use these

Read these before you choose anyone

Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.

★★★★★
“While out on our family trip my mom fell and became increasingly confused. We have been back and forth to the hospital for months now.”
Carol F., verified post-trip survey

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2,500+ reviews10M+ patient milesSince 2010

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