ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Amber Christensen
August 5, 2021The transport of my mother was so beautifully executed! She was allowed to rest and kept safe and comfortable for the transport. Jan our nurse was excellent! My mother is incontinent and she checked and changed her, assisted with feeding her. They were excellent with communication, letting us choose lunch stop, and giving us restroom time when we needed to stop. We couldn't ask for a better ride to get my mother moved 600 miles! Thank you to our driver who was so kind! Top notch!
Teresa Walker
August 5, 2021Excellent service. It was well worth the money. My mother-in-law has several medical issues and they were very considerate and made her feel comfortable. I pray I never need these services again, but if I do I will definitely be using them.
Jamie Luzzi
July 29, 2021These three young men were absolute angels. They took a bad situation we were experiencing and turned around. They were extremely professional, very polite and extremely accommodating. They made us all, especially my mother who was being transported, feel at ease. I cannot say enough about these three young men except that they were an absolute god send. Your company was excellent to deal with and you should be proud and thankful to have such good employees as theses three. Thank you again to Alan, Cody and Wayman! God bless
Cristian Soto
July 28, 2021Wonderful company, made extra efforts to accommodate our tight schedule. Highly recommended
Jeff Hall
July 24, 2021Great work from start to finish.
Mary Vogel
July 23, 2021The crew could not have been more outstanding in every way. We are forever grateful for the compassionate and confident care my mother received during her four hour trek from Marshfield WI to Evanston IL. This is an excellent crew and I would recommend this company to anyone.
Michael Sullivan
July 23, 2021We recently hired ACC Medlink to transport my ill elderly mother and father from New Jersey to Texas. From start to finish, everyone we spoke to and worked with were outstanding. They all communicated regularly so we always knew what expect. They were kind, understanding, professional and compassionate. They made a difficult decision, and a difficult journey more bearable. A special thanks to Kyle, David and Jerry, who treated my parents with dignity, respect and compassion during their trip. Everyone made a difficult time a little easier on our family. I enthusiastically recommend ACC Medlink for anyone who needs transport for a family member.
Randy Greeson
July 23, 2021Excellant, trouble free. Thank you.
Mike Kennedy
July 23, 2021Thank you ACC for your help during this difficult time. My mother, Elisabeth arrived safely and on time.
Fabiano Desouza
July 23, 2021Great service. The nurse was professional and understood how delicate the situation was. My mom was coming by herself to my home in Florida. She has Alzheimer and just recently had surgery for her hip. They took great care of her and got her here safe and sound. I'm very grateful for the service provided and would recommend this company.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“While out on our family trip my mom fell and became increasingly confused. We have been back and forth to the hospital for months now.”
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2,500+ reviews10M+ patient milesSince 2010