ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Andrew Piomelli
July 22, 2026Davonta Tawny and Tyron transported my friend and myself from Florida to New York, the whole crew was awesome. They were professionals. They were courteous and they were kind. I would recommend them highly to anyone that comes across their path thank you.
Jim Petit
July 21, 2026The crew was very understanding of my brother in law’s concerns condition. And was very professional.
Bethany Mock
July 21, 2026I had a wonderful experience with all 3 of the crew. My mom was anxious but she was easily reassured because I was able to lie next to her. I couldn't have had a better group to work with. They made me feel like family.
Barbara Fowler
July 21, 2026Chloe was informative, listened well to my medical needs and accommodated them professionally. Her overall demeanor was pleasant, caring, and helpful. She was there to help with every need that I had. Gave me privacy when I needed privacy. Her medical background for me was excellent. She understood my conditions was sympathetic and suggested ways to make the trip easier for me. She was outstanding.
Elizabeth Erb
July 20, 2026They did what I couldn’t do- transport of my dementia afflicted mother who can be very cantankerous and dramatic. Things got ugly because she was determined she wasn’t going but they handled with tremendous respect and patience (for both of us). Though she can’t remember much she spoke very highly of Brandt. She is convinced the trip was by train. the vehicle they used looked comfortable and well maintained. Thank you very much.
Janie Horn
July 18, 2026Joshua (my medic) did an excellent job of making sure that I was comfortable and had everything that I needed. The drivers were excellent as well, but I do not know their names.
Nancy Ghoston
July 16, 2026Alex and Jamaica were excellent
Jeannie Gulczynski
July 15, 2026They kind, courteous and efficient!!! They took wonderful care of my sister. The transport from vehicle to her bed was so smooth!!! Thank you SO much!
Tammy Malewski
July 14, 2026ACC was excellent to work with in setting up the flight and transport. The number one priority was for our employee to return home safe, and they achieved that beautifully! Thank you!
Judi Judd
July 13, 2026Thanks! Great experience for first time medical cross state travel. Recognized crew members in other email. Great Crew!
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“They were very professional, courteous, friendly and took excellent care of my sister. Van was very safe with great drivers.”
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2,500+ reviews10M+ patient milesSince 2010