ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Jeane Robertson
March 31, 2021Great service from moment we connected. Grande coordination.
Jennifer Binns
March 26, 2021Thank you, made a daunting trip pleasurable since we didn't have to stress about the details you covered.
Jeanette Nieves
March 26, 2021When you are looking for a medical transport it's a difficult time for the family. Are we making the right choice? Are we choosing the right transport company? Is the transport team, professional, knowledgeable and caring? Is the coordinator working us through the process ensuring our love ones needs are met? From start to finish is the transport team, safe? YES, YES, YES, YES, and YES. Definitely 5 STARS!
Stephen Mcbee
March 26, 2021My father said it was an excellent trip. He did not know the names of the crew (they told him, but he forgot), but said they made the trip enjoyable. So thanks not only to your service as a whole, but to the crew as well. Hoping we don't have to use your service again, but if we need something like that again, you'll be on speed dial. Thanks again!
Mark Booth
March 17, 2021Very professional and courteous service for such a long trip.
J. Miller
March 17, 2021All three members of the crew were great - and our friend arrived smiling.
Todd Briggs
March 11, 2021Transport showed up on time at both ends... their team coordinated with the hospital in PA for the pickup, and kept open communication with us the entire trip! Excellent service! Thank you!
Betty Lewis
March 5, 2021Outstanding service in every part. Ambulance, personnel!
Jonathan (jed) Dowell
March 3, 2021The whole crew was terrific - very personable and put my Mom at ease. The trip went as well as I could imagine!
Shelby Ramsey
February 21, 2021Your crew was so professional and helpful! My grandmother was apprehensive to travel as she has dementia, but they made her feel safe and secure. She was so happy when she arrived after a 12 hour drive! I would recommend ACC Medlink to anyone.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“While out on our family trip my mom fell and became increasingly confused. We have been back and forth to the hospital for months now.”
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2,500+ reviews10M+ patient milesSince 2010