ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Steve Keylor
July 13, 2026The entire crew was 110% Knowledgeable, Proffesional, and Courteous. They all worked hard to keep my mother comfortable before and during the 10 hour ride. The only suggestion I would have would be to install a couple of power ports in the back by each bed and seat. Thank you again. Steve
John Dorsey
July 13, 2026The whole process from initial phone all to the eventual delivery of my son to us was wonderful. Great transparency and communication. Reasonable and fair pricing. Highly recommend
Judi Judd
July 11, 2026I would like to thank Suzan, Heath and Cynthia for bringing my sister home safe and sound. The services provided were great, they took care of m sister. I will be looking forward to doing business with ACC in the future for our move to Tennessee. Thanks for great service.
John Dorsey
July 10, 2026Thank you again Your care and communication and kindness is outstanding. I would like to thank the crew Suzan, Heath, and Cynthia for brining my son home. I feel much better about the care he will be receiving at his new home.
Debbie Summers
July 10, 2026The van was extremely comfortable and very spaciou. The team that was with us from Connecticut to North Carolina was very helpful, thoughtful, kind and accommodating. I would recommend this company for any medical transportation necessary short or long.
Gina Savage
July 10, 2026Everything was seamless from beginning to end, and we had peace of mind.
Debbie Summers
July 9, 2026The entire crew and trip from Connecticut to North Carolina was extremely smooth no issues and the crew was amazing. Very helpful thoughtful attentive and I couldn't have asked for a better experience. Moving a family member from one state to another that is critically ill is challenging enough and this team made it seamless. I would strongly recommend hiring them to move your family member.
Gayane Carr
July 9, 2026ACC/Medlink provided a professional, highly competent overnight ground transportation service from a rural location in Colorado to our home in Texas.
Claudia Starkovich
July 9, 2026I would like to thank the crew Heath, Suzan, and Cynthia for bringing my sister safe and whole to us. Also for taking care of our cat Jamie.
Janette Petersen
July 8, 2026The crew was prompt, kind and very professional. The receiving facility also commented on their professionalism. Thank you for treating our mother with such kindness and compassion. Thanks Saedie, Erik and Tyron
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“They were very professional, courteous, friendly and took excellent care of my sister. Van was very safe with great drivers.”
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2,500+ reviews10M+ patient milesSince 2010