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Long Distance Medical Transport › Reviews

ACC Medlink Reviews: 2,500+ Five-Star Trips

Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.

Answered 24/7 by our team, not a call center.

Senior patient resting on a pillow during an ACC Medlink transport, an attendant at her side
Every review below was written after a real trip like this one.
10 Million+patient miles driven
15,000+families served
2,500+five-star reviews
15+ Yearsestablished 2010
Where these come from

Written by families, after real trips

We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.

2,500+ five-star reviews
from verified post-trip surveys
  • Every family, every tripThe survey goes out after every transport, not just the good ones
  • In their own wordsShown as families wrote them, newest first
  • Real trips onlyWritten after a real transport, not collected from the internet

Kevin Gordon

July 7, 2026
★★★★★
(5/5)
Customer Review:

I truly appreciate transporting my sister. This has been quite the journey and we finally have made it over a big hurdle. The crew Cynthia, Bernard and Suzan were great. They made the trip a breeze.

Why they chose us: Needed Nurse

Earl Poe

July 6, 2026
★★★★★
(5/5)
Customer Review:

The crew was kind, friendly and compassionate.

Why they chose us: Reputation

Jody Moulton

July 6, 2026
★★★★★
(5/5)
Customer Review:

Thank you for everything from coordinating to transporting my loved one & myself out of a stressful situation. Joell (spelling?) was great at providing information, taking all my calls and answering questions. The transportation crew was efficient, friendly & got us home safely. All three—Erik, Tyron & Saedie helped load and unload our articles. Erik & Tyron were professional drivers—getting us to our location safely with stops, and Saedie was friendly and helpful checking on us as we travelled. She gave us updates, offered us snacks & helped with comfort levels. Thank you again! So relieved to be home.

Why they chose us: Researched Online & Received A Call Back

Jay Burke

July 6, 2026
★★★★★
(5/5)
Customer Review:

Veryd compassion for my loved ones. They treated them with respect and dignity. good crew showe

Why they chose us: The Most Responsive Company And Able To Meet Necessary Schedule.

Mark Hoeve

July 5, 2026
★★★★★
(5/5)
Customer Review:

Thank you ACC med for assisting me in getting my home. The crew, Bernard and Cynthia was great, everyone was thoughtful and kind. Got us home safely. Suzan is very much appreciated. She was able to assist my mom, we shared a wonderful moment at a stop. My mom has been in a nursing home for some time and has not seen how much has changed, she was amazed at the store. Ultimately, I was happy to see my mom so excited and doing better. We made it home safely and my family was reunited with our mom. Thanks ACC for making this happen for us.

Why they chose us: Medical Necessity

Barbara Martin

July 4, 2026
★★★★★
(5/5)
Customer Review:

They were professional, friendly, and caring. They sent me updates along the way.

Why they chose us: Professional With Inquiry Quality ..

Dorothy Sandoval

July 2, 2026
★★★★★
(5/5)
Customer Review:

I made all of the arrangements for your services, and you were very attentive to everything I asked for. Patient and compassionate. I am flying to see my brother this weekend and will try to ask him about his experience. Joel was most helpful to me along with Tyler. Very kind. Responsive. Keep up the excellent job. You deserve high praise. Dorothy Sandoval

Why they chose us: All Of The Above

Jkenneth Kruvant

July 2, 2026
★★★★★
(5/5)
Customer Review:

Fabulous staff and experience with your transport

Why they chose us: Online Search

Phillip Jasper

July 1, 2026
★★★★★
(5/5)
Customer Review:

Thank you ACC for assisting us with getting our Mother to a better location. The staff on board were great. Suzan the nurse took good care of my mom, was very attentive to her needs. The crew Cynthia and Bernard were awesome as well. Everyone assured our safety and addressed our concerns. Thanks again ACC for helping us in a trying time. Made everything easier.

Why they chose us: Quality And Security Of A Nurse On Board

Tom Primosch

July 1, 2026
★★★★★
(5/5)
Customer Review:

ACC Medlink made moving move mom easy. The quoting process was simple. They followed through on what they said. They also were easy to communicate with. The staff which moved her was courteous and helpful. It made the experience simple

Why they chose us: Convenience And Quality
Use these

Read these before you choose anyone

Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.

★★★★★
“They were very professional, courteous, friendly and took excellent care of my sister. Van was very safe with great drivers.”
Brenda A., verified post-trip survey

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2,500+ reviews10M+ patient milesSince 2010

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