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ACC Medlink Reviews

Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Veronica Kelly

May 16, 2026
(5/5)
Customer Review:

The crew was amazing. Loic the nurse, Jamie and Erik the drivers were amazing.

Why they chose us: Recommendation.

David Waldman

May 16, 2026
(5/5)
Customer Review:

We had a long transport across the country and the team did a great job with loading my mother into the vehicle, keeping her comfortable, and keeping us on schedule. Sandra was excellent at understanding and anticipating my mother’s needs and provided great care and med management through the trip. Raul and Anthony worked great as team to keep us moving steadily and safely to our destination.

Why they chose us: Web Search

Amanda Reeves

May 15, 2026
(5/5)
Customer Review:

Everyone who I spoke to during the initial planning stages was helpful kind and courteous. I called for an update during the transport and was given information from dispatch and a call from the nurse. My aunt spoke highly of the crew. They were helpful kind and caring to my Aunt upon arrival at the new facility and you could see the care and professionalism of the crew. Will recommend to others if they need this type of service!

Why they chose us: Price And Availability

George Eichman

May 15, 2026
(5/5)
Customer Review:

My crew was great. Good at their jobs and fun to be around

Why they chose us: Recommended By Kate Taylor

Edna Harper Jones

May 13, 2026
(5/5)
Customer Review:

I am absolutely overjoyed and humbled by the way the MedLink team of Quintavius, Terrell and Amalex took care of my mother and me. All three of them were extremely polite, professional and empathetic to my mother’s required medical and emotional needs. They made us feel like family as they paid attention to our every need from the moment they arrived to pick us up, during the trip and to the drop off. They absolutely worked as a team with coordination and compassion. I sincerely hope that if all MedLink transport teams are as caring and efficient as ours was, they are recognized for their efforts. Please Do Accept my Sincere Appreciation for Quintavius, Terrell and Amalex. They are outstanding as a team and in my opinion the Best!!!

Why they chose us: Price, Quality (based On Reviews)

Glenn Stueve

May 13, 2026
(5/5)
Customer Review:

The patience, professionalism, and communication of this crew were absolutely amazing. I would recommend them to anyone needs transportation for a loved one.

Why they chose us: Recommendations

Susan Lasater

May 13, 2026
(5/5)
Customer Review:

I didn't think we would be able to get my father back to his home state. With ACC it was doable. I put all my trust into this crew and they took care of their precious cargo for almost 30 hours with such professionalism and tenderness they met his needs and we arrived safely! If it wasn't for them we wouldn't not have made it!! Thank you to the drivers, our lives were in their hands and Thank you to Susan our nurse, I was at ease knowing licensed medical nurse was on board.! Thank you Thank you .

Why they chose us: Recommend & Price

Erica Berry

May 12, 2026
(5/5)
Customer Review:

All in all a very good experience from hospital to home. Would recommend this company 100%

Why they chose us: Reviews

Francisco Salinas

May 12, 2026
(5/5)
Customer Review:

The crew was awesome. They were flexible, communicated well, and genuinely did everything they could to assist as and make sure we reached our destination on schedule. They went above and beyond what we expected. We are very satisfied.

Why they chose us: Recommendation

Marilyn Welther

May 11, 2026
(5/5)
Customer Review:

Pam and Eric the crew members were great

Why they chose us: Recommendation.
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