ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Thomas Dillard Jr
June 25, 2026Very pleased with the entire services!! Thanks again.
Joseph Hammer
June 24, 2026Excellent service in all respects. The crew were all courteous, friendly and capable. My wife was somewhat anxious about the trip but your staff was very understanding and made her feel comfortable from the beginning. Excellent in all ways. Would highly recommend your services.
Peggy Neuhard
June 23, 2026From start to finish, the crew and customer service were wonderful. I’d definitely recommend this company to anyone needing medical transportation. Thank you for everything!
Darlean Mclaughlin
June 23, 2026Would recommend!
Cristine Wilson
June 22, 2026It was a long trip but by traveling overnight I was able to sleep a lot of the way. I joke that I took a Redeye.
Mattie Bashorun
June 22, 2026Lisa and Terrell were amazing. Professional and made sure to go over the details again before they left. Treated my mom with dignity and respect. I would highly recommend.
Elizabeth Quinn
June 22, 2026Transported a family member with dementia and medical complications from Florida to New York. Patient was comfortable the entire time. Enjoyed watching movies and looking out the window. His regular caregiver travelled comfortably with him and she was relaxed and impressed with the care he received from the ACC nurse on board. The trip took over 20 hours and went very smoothly. They slept, ate, watched movies and enjoyed the company of the ACC staff.
Tonya Turman
June 21, 2026I made this trip from Florida to Oklahoma with my brother. EMT and drivers were all extremely helpful and all about our safety, care, and comfort. They could not have been any better to us than they were. They made what could have been a very stressful trip so seemlessly easy. We were able to relax, enjoy each other’s company, and make more memories with each other. Thank you from the bottom of our hearts!
Elaine Fox
June 21, 2026Staff were excellent. Attentive in every way to the needs of my sister in law. They safely transported our 95 yo family member from Long Island ,NY to East Tennessee . The total time was 13hrs and 45 min. During that time they ensured care and safety. Highly recommend. The van itself was very bumpy , but road conditions were not good.
Michael Nicolas
June 20, 2026Lisa, Tyrell and Eric did an outstanding job getting my Aunt to her destination safely and as comfortably as possible. They were very professional but also personable and my Aunt liked them, and she doesn’t like any one.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“They were very professional, courteous, friendly and took excellent care of my sister. Van was very safe with great drivers.”
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2,500+ reviews10M+ patient milesSince 2010