ACC Medlink Reviews
Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Carla Levinson
May 29, 2026Great experience with the non-emergency medical transport team from Virginia to Connecticut. The two drivers and nurse Robert Spence were professional, safe, attentive, and compassionate throughout the trip. I would definitely recommend this crew.
Tobi Innerfield
May 29, 2026Our crew did an excellent job transporting my mom and dad from Oceanside, NY to Pineville, NC. The team was professional, safe, patient, and attentive throughout the entire trip. They made sure both patients were comfortable, cared for, and transported with respect from start to finish. I truly appreciate the crew's hard work, compassion, and dedication. I would definitely recommend this team for long-distance medical transport
Robert Nickels
May 26, 2026Maxwell and Sam!! Shannon also answered first a few times and was very helpful.
Dana Orr
May 26, 2026All three staff members were courteous and professional!
Ashley Moore
May 26, 2026This experience was great. Everyone was great and would recommend to anyone in need.
Roxanne Diederich
May 26, 2026Excellent medical transport service! The team was professional, caring, and made my trip from Georgia to Michigan safe and stress-free. Communication was great, the vehicle was comfortable, and I felt well taken care of the entire journey. Highly recommend this company for reliable long-distance medical transportation.
Karl Houck
May 26, 2026Crew was great (medic and driver). Everything went smoothly, on time, and no surprises.
Patrice Sovinne
May 26, 2026Thank you guys for making a stressful trip easier cand enjoyable. The crew was amazing and attentive to our needs. They were the best. Bobby really was a blessing to my mom and so compassionate.
Patty M-k
May 26, 2026Everyone I spoke with at ACC Medlink was helpful. They provided clear information and were flexible when the pick up location needed to change due to a hospitalization. The crew was friendly and kind. They provided wonderful care and kept me updated.
Cathryn Selman
May 26, 2026Honestly we were kind of dreading this trip, a 20-hour drive. The actual experience totally exceeded our expectations. Michael called the morning of our 4 pm departure to ask if there were any snacks we wanted onboard for the trip; we were bringing our own so we declined, but it was both courteous and reassuring to hear in person from the medic Before they showed up at our home. On the drive itself, Michael was exceptionally thoughtful, safety-conscious, and accommodating. Bryan and Jose were friendly, kind, and very careful drivers. All three of them were positive and in good spirits for all of the drive, which made the overall trip much more positive. These three gentlemen together made the absolute best out of a trip that was by definition challenging and unfamiliar for the two of us.