ACC Medlink Reviews

If you're looking for safe, professional medical transportation for yourself or a loved one, look no further than MedLink! From our very first conversation, Tyler guided us through the process and helped us make the best decisions for my mother-in-law's medical transport from a hospital in Kentucky to Virginia. The entire team—Jamie, Andrea, and James—was absolutely amazing. They kept her comfortable throughout the 8+ hour trip, made necessary stops along the way, kept her company, and kept our family informed every step of the journey. I can't thank the MedLink team enough for ensuring one of the most important people in our lives arrived safely and comfortably. Their compassion, professionalism, and outstanding communication made a stressful situation so much easier. I highly recommend MedLink to anyone in need of medical transportation.

The whole crew was great. I was very nervous about this trip. It went without a hitch.

Very good service all around.

We had a limited number of hours to make this happen and ACC made it happen! The crew lead by Sandra our nurse was great and very professional. I would recommend this company to anyone that needs interstate transport for themselves and family members. Thank you for bringing our sister home.

Thank you Louie, Cynthia and Suzan for bringing David closer to our family. We were so worried of how we would get David closer to home. We will able to better take care of him now. Thanks for your love and compassion for what you do daily.

I was excited to get this link to provide feedback regarding my experience with ACC Medlink. I know that sounds crazy to want to give feedback, but the team at ACC Medlink took a very stressful family situation and certainly made the task of moving a family member from Arizona to Washington one of the easiest parts of the transition. It started with a guy named Maxwell in the office who helped with the planning and making sure we got all the details right and the funds handled up front. This guy was on it, and we had to make some special requests, and he handled them with ease. Next came the pickup time for our patient, and I immediately got contacted by Sandra, the nurse traveling in the van, who said she would update me the entire trip. She did not falter. She sent trip updates and photos and kept me informed along the way. When they arrived in Washington, we were there to greet them, and I finally got to meet Sandra, Terrel, and Hasani in person. They helped our patient get settled into their new surroundings and were so caring and genuine. The stress of dealing with an ailing family member is real. The responsibility of moving that family member from Arizona to Washington can be overwhelming. The entire team at ACC Medlink stepped up in a way I was not expecting. Thanks again for treating us like part of your family! I would recommend this team to anyone. Joe

Davonta Tawny and Tyron transported my friend and myself from Florida to New York, the whole crew was awesome. They were professionals. They were courteous and they were kind. I would recommend them highly to anyone that comes across their path thank you.

The crew was very understanding of my brother in law’s concerns condition. And was very professional.

I had a wonderful experience with all 3 of the crew. My mom was anxious but she was easily reassured because I was able to lie next to her. I couldn't have had a better group to work with. They made me feel like family.

Chloe was informative, listened well to my medical needs and accommodated them professionally. Her overall demeanor was pleasant, caring, and helpful. She was there to help with every need that I had. Gave me privacy when I needed privacy. Her medical background for me was excellent. She understood my conditions was sympathetic and suggested ways to make the trip easier for me. She was outstanding.