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Long Distance Medical Transport › Reviews

ACC Medlink Reviews: 2,500+ Five-Star Trips

Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.

Answered 24/7 by our team, not a call center.

Senior patient resting on a pillow during an ACC Medlink transport, an attendant at her side
Every review below was written after a real trip like this one.
10 Million+patient miles driven
15,000+families served
2,500+five-star reviews
15+ Yearsestablished 2010
Where these come from

Written by families, after real trips

We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.

2,500+ five-star reviews
from verified post-trip surveys
  • Every family, every tripThe survey goes out after every transport, not just the good ones
  • In their own wordsShown as families wrote them, newest first
  • Real trips onlyWritten after a real transport, not collected from the internet

Laurel Steele

April 21, 2026
★★★★★
(5/5)
Customer Review:

Everyone was very helpful and courteous. I was nervous about the trip with my mom as a dementia patient. It could not have gone better. I appreciate everyone that helped this to go so smoothly. Thank you all so much.

Why they chose us: Recommendation

Julia Del Vecchio

April 20, 2026
★★★★☆
(4/5)
Customer Review:

The crew were awesome. Caring and professional. They kept us informed of my parents' well Being and the trip progress.

Why they chose us: Needed Transport From Florida To Ny

Gregory Pablo

April 20, 2026
★★★★★
(5/5)
Customer Review:

Drivers Tawny and Cynthia did a great job driving through the night. Medic DeAngelo gave my sister all the proper care she needed. Kind , courteous and professional. Safe and comfortable trip from Georgia to New York. Thank you for all you do.?

Why they chose us: Price ,reviews I Read , Professional And Helpful Over The Phone

Tim Knowles

April 20, 2026
★★★★★
(5/5)
Customer Review:

The team that transported my mother, Lucy Knowles, were extremely professional, courteous, and caring from the time we met for pickup to the time she was delivered. They displayed a genuine concern for my Mom and treated her extremely well. They provided updates along the way so our family knew their travel progress and that my Mom was doing well. We are extremely happy with the service provided and couldn't ask for any better care.

Why they chose us: Quality And Recommendation From A Friend

Jen Drake

April 20, 2026
★★★★★
(5/5)
Customer Review:

Thank you so much for transporting my father from Florida and New York in record time. I appreciate your care and compassion throughout the transport.

Why they chose us: Online Search

Dwayne Tillman

April 19, 2026
★★★★★
(5/5)
Customer Review:

Thank you for all your help. You were all super professional and sweet the whole time. Thanks again for everything. Driver Z, Terrell, and Medic bobby

Why they chose us: Internet

Eric Burton

April 18, 2026
★★★★★
(5/5)
Customer Review:

Thank you guys for bringing my dad to us. It's been a long process and they made this transition smooth for us. From their communication to professionalism these guys are amazing. Thank you again for everything

Why they chose us: Professionalism

Tamaa Schofield

April 17, 2026
★★★★★
(5/5)
Customer Review:

My dad and I had to fly home before my mom could be transported so leaving her to be transported on her own was a little nerve racking. The hospital coordinated everything with ACC Medlink and medic Chloe reached out to me the night before they were due to pick her up. She was informative and highly communicative, even sending pics of my mo comfortably in the van. She checked in with my about meal options and likes/dislikes and stayed in communication with major updates about arrival My mom felt safe and supported on the 2 hour drive from VA to NH. We appreciate the level of care and service that all of the crew provided.

Why they chose us: Reviews And Professionalism

Charles Jellison

April 17, 2026
★★★★★
(5/5)
Customer Review:

The 3 crew members were excellent

Why they chose us: Google

Twila Church

April 17, 2026
★★★★★
(5/5)
Customer Review:

I'm so grateful for Acc Medlink. We had had a horrible experience with another transportation company who cancelled on us very last minute and we were lucky enough to find Acc. They were ultra communicative were on time for pick up and gave us updates through out the trip so we knew where they were. While the price was a little high after going through a company prior who was cheaper and left my loved ones stranded, I was ok paying the extra for the piece of mind knowing that my loved ones were in good hands.

Why they chose us: It Was Really Just A Need And First Place That We Called
Use these

Read these before you choose anyone

Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.

★★★★★
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
Catherine P., verified post-trip survey

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2,500+ reviews10M+ patient milesSince 2010

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