ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Philbert Andrews
March 27, 2026I cannot say enough great things about the critical care transport team of Bobby, Keith, and Eckner during an extended transfer from Detroit to Montgomery, Alabama with my aunt. I am incredibly grateful for their service and would trust this team again without hesitation. Truly a 5-star experience.
Bonnie Mcguire
March 26, 2026Crew was incredibly professional, kind and helpful. The trip could not have been any smoother. Really great service.
Karen Hilliard
March 26, 2026We've been dealing with our mother who had a severe stroke on 2/20/26. On top of that dealing with my dad who's been married to her for almost 72 years. We were so moved at how wonderful everyone was from start to finish. We had them use ground transport from Florida to Pennsylvania. Everything was taken care of by them and we were able to call anytime day or night and get an update. It was such a relief to be able to feel confident that our mother was well cared for and safe. Thank you to all at MCC Medlink and especially our crew that got the job done! 🥰 Our family appreciates everything you've done and for making it easy on us. The best to all at ACC Medlink, The Smith family
Bonnnie Mcguire
March 25, 2026This team represents the very best in critical care transport. I would trust Bobby and Keith again without hesitation and highly recommend them to anyone in need of top-tier medical transport services.
Theresa Kelley
March 25, 2026Crew was efficient, friendly and engaging on a 10 hour transport.
Jennifer Cerini
March 25, 2026The crew were very pleasant and polite
Brenda Wasson
March 24, 2026We appreciate our wonderful crew for getting us to our place safe and comfortable. They were attentive and very caring, would definitely recommend them to anybody.
Kimberly Williams
March 24, 2026I am glad that I found this company. From beginning to end the crew members were highly professional and gave my brother personalized attention with his medical condition. My brother was transported from Mobile Alabama to Washington DC which was a 17 hour trip. I was also allowed to text the nurse along the way to get updates. In addition, they played movies for my brother to watch while he rode in a luxury Mercedes Sprinter Medical Transport. I would highly recommend this company!
Darlene Carruthers
March 24, 2026Every moment of the service was of highest quality from the initial inquiry and time the representative took with me, to my inquiries with follow up questions and then finally to the booking, scheduling, coordination with both the pick up hospital and receiving rehab program, to the transport and ultimate delivery of the patient. All contact was professional, warm and highly efficient. The staff on the transport, Tawny, Heath and Lewis, were courteous, accommodating, friendly, professional, and efficient. Without hesitation, I would recommend ACC MedLink to anyone needing transport.
Vanessa Anderson
March 23, 2026Transport crew was fantastic! They were 6 min early for the pick up time and incredibly kind to my mom during the entire process. Even though there was a bit of a time crunch, they never seemed hurried or impatient with any of us. They were extremely concerned with mom's overall comfort. I am incredibly thankful for the service you guys provide. The peace of mind was worth every penny we spent on this move! Great job!
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
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2,500+ reviews10M+ patient milesSince 2010