ACC Medlink Reviews: 2,500+ Five-Star Trips

We are thankful that ACC Medlink was able to offer the service we needed which was to transport our family member from one state to another and not have a mileage limitation. This was so helpful. They worked with us, too to reschedule more than once and even though we had to pay extra for this rescheduling, it was helpful to have some flexibility. They also seemed to communicate well with the hospital and case manager.

Nurse Chloe was AMAZING! She contacted me before the trip to learn some details about my aunt, she and the drivers went out of their way to ensure that my aunt had all of her meds by stopping at the pharmacy, she communicated regularly during the trip and transported my aunt from Memphis, TN, to Carson, CA before the anticipated arrival time. The crew was AMAZING!!! I would highly recommend ACC Medlink to this that need this type of service!

ACC Medlink made my mother's transition to a new facility in a new state much easier and more comfortable. The medic and two drivers were kind, skilled, and pleasant to be around. At first, I wasn't aware that they wait to set up everything with the facilities until 2-3 days before the move, so that scared me. However, everything went off without a hitch. If I use them again, I will not worry!

Fantastic! From Freehold, NJ to Stuart, Florida with a 94 year old dementia patient, Just fantastic, updates via phone and text keep us informed. They were amazing highly professional threw this whole experence. Outstanding from contract to transport to coordination threw out. We are so pleased with this company. Highly recommend.

Reason for Transport was a source of high stress for family members involved. Everyone associated with ACC Medlink was great to talk with and make our plans. They were patient with all of our questions and concerns. The family member and guest transported were treated with care and respect. Communication regarding patient well being and ETA during trip was greatly appreciated. Will not hesitate to schedule again if services are needed.

James and his team got my grandmother to Georgia safely and kept her very happy. They provided detailed updates along the way. I would definitely recommend this company.

John was very satisfied with his transport experience! He enjoyed his snacks & drinks! I appreciated the few updates that the nurse sent me! Whenever I called AccMedlink, the people I spoke to were friendly, helpful & very knowledgeable! I appreciated AccMedlink’s willingness to work with me on receiving a check for payment vs credit card payment once I returned home!

The onboard crew was amazing, friendly, attentive, highly recommend

We cannot overstate how much trust we placed in this team during one of the most stressful weeks of our lives. They treated our aunt with dignity, patience, and genuine compassion ' not just as a patient, but as a person. We are deeply grateful. Five stars without hesitation.

Nikki was my initial contact on the phone and through the initial transaction. She was always helpful and timely. Davonta is the first person I talked to. He's the medic and he helped arrange the initial arrival when they were coming in. He was really great handling Neil even though Neil could be difficult. I think he let me do the initial part and then when it got tough, he stepped in and that worked really well for me and Neil and I appreciate that Jomo was a great driver and always a wonderful soul to talk to. Alex the other driver very kind and was great driving through the windy plains I enjoyed them immensely. Wonderful job by all!