ACC Medlink Reviews
Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Marjorie Herman
March 17, 2025Thank you for the courteous crew and quality of your professionalism.
Brad Kaun
March 17, 2025The crew was just great. Arrived on time, the drivers drove very cautiously during our 30 hour trip and adjusted the route based on snowstorm activity in the area. I am the patients' son and followed the van on the route and could see first hand what was going on. Our family is very thankful for the service that was provided. Thanks Again, Brad
David Williams
March 16, 2025Thanks for taking great care of my mother !
Steve Cotton
March 16, 2025Davina and the crew that transported my dad from Georgia to Illinois were great! My dad had to ride on his on and he really enjoyed the company of the crew. The crew coordinated with me effectively. My dad became confused and the crew called me to help talk to him. I am very appreciative of the crew and this company. They were so easy to work with. Highly recommended.
Douglas Birk
March 16, 2025Imagine needing to safely transport your loved one directly from a hospital in Ocoee, FL all the way to Saint Peters, MO. Your loved one can't sit up in a car for 17 hours... They need medical care, medicines, even food and water via a G-Tube. Enter in ACC Medlink. They can safely and securely provide transport AND care in route. The level of care and careful detail to medical needs simply was amazing. My wife arrived in good spirits and was in good condition considering the circumstances. All dismissal details from the hospital were closely followed and clearly communicated by the medical professional that accompanied my wife. Two drivers were necessary to make sure that the trip was a safe one. If I could give six stars, I would.
Joyce Schlossberg
March 16, 2025I would highly recommend this company for transport. They went above and beyond in providing services. They were professional, polite and kind. The entire crew were outstanding. My advocate would like to thank Joelle for all her help in arranging this transport.
Kathy Nelson
March 16, 2025The crew was professional, kind and caring. I felt that my husband and I were in good hands.
Mike Hayes
March 14, 2025After decades of living in Colorado, my mother-in-law decided it was time for her to return to the place that had meant the most to her, Iowa, where she raised her family. However, it meant transporting her at a time when she was hospitalized recovering from various medical issues. Medlink's responsiveness, and the courtesy of those with whom I spoke was the primary reason that we chose Medlink. We arranged for Medlink to pick up at a specific time and they were promptly there exactly when scheduled. We were all very impressed with James and Bobby and right away knew that Carol was in good hands. They were both exceptionally courteous and professional, and we knew then that we had made the right decision. In spite of a wintry forecast, James exhibited absolutely no apprehension in getting Carol to Iowa safely and on time. After spending my own career in logistics and transportation, this was a project far more important than any I had ever been involved with. I would highly recommend Medlink for their caring and efficiency.
Maryann Maccrate
March 13, 2025I couldn't have been more pleased. The crew time was on time, knew exactly what they were doing, made my son and myself very comfortable and took away all my anxiety from having this long trip.
Robert Maxwell
March 13, 2025The crew members couldn't have been a nicer group of people -- the medic (unable to spell his name), Keith and Julio. To the person they were caring, friendly, helpful, smart, easy going, etc. The trip was a breeze thanks to those three men. Best, Robert Maxwell.