October is Breast Cancer Awareness Month: our team stands with every fighter, survivor & family. See how we’re supporting

Long Distance Medical Transport › Reviews

ACC Medlink Reviews: 2,500+ Five-Star Trips

Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.

Answered 24/7 by our team, not a call center.

Senior patient resting on a pillow during an ACC Medlink transport, an attendant at her side
Every review below was written after a real trip like this one.
10 Million+patient miles driven
15,000+families served
2,500+five-star reviews
15+ Yearsestablished 2010
Where these come from

Written by families, after real trips

We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.

2,500+ five-star reviews
from verified post-trip surveys
  • Every family, every tripThe survey goes out after every transport, not just the good ones
  • In their own wordsShown as families wrote them, newest first
  • Real trips onlyWritten after a real transport, not collected from the internet

Brad Kaun

March 17, 2025
★★★★★
(5/5)
Customer Review:

The crew was just great. Arrived on time, the drivers drove very cautiously during our 30 hour trip and adjusted the route based on snowstorm activity in the area. I am the patients' son and followed the van on the route and could see first hand what was going on. Our family is very thankful for the service that was provided. Thanks Again, Brad

Why they chose us: Recomendation, Price

David Williams

March 16, 2025
★★★★★
(5/5)
Customer Review:

Thanks for taking great care of my mother !

Why they chose us: Quality

Steve Cotton

March 16, 2025
★★★★★
(5/5)
Customer Review:

Davina and the crew that transported my dad from Georgia to Illinois were great! My dad had to ride on his on and he really enjoyed the company of the crew. The crew coordinated with me effectively. My dad became confused and the crew called me to help talk to him. I am very appreciative of the crew and this company. They were so easy to work with. Highly recommended.

Why they chose us: Recommend From Hospital

Douglas Birk

March 16, 2025
★★★★★
(5/5)
Customer Review:

Imagine needing to safely transport your loved one directly from a hospital in Ocoee, FL all the way to Saint Peters, MO. Your loved one can't sit up in a car for 17 hours... They need medical care, medicines, even food and water via a G-Tube. Enter in ACC Medlink. They can safely and securely provide transport AND care in route. The level of care and careful detail to medical needs simply was amazing. My wife arrived in good spirits and was in good condition considering the circumstances. All dismissal details from the hospital were closely followed and clearly communicated by the medical professional that accompanied my wife. Two drivers were necessary to make sure that the trip was a safe one. If I could give six stars, I would.

Why they chose us: Quality, Comprehensive Service

Joyce Schlossberg

March 16, 2025
★★★★★
(5/5)
Customer Review:

I would highly recommend this company for transport. They went above and beyond in providing services. They were professional, polite and kind. The entire crew were outstanding. My advocate would like to thank Joelle for all her help in arranging this transport.

Why they chose us: 5 Stars On Google

Kathy Nelson

March 16, 2025
★★★★★
(5/5)
Customer Review:

The crew was professional, kind and caring. I felt that my husband and I were in good hands.

Why they chose us: Recommendation

Mike Hayes

March 14, 2025
★★★★★
(5/5)
Customer Review:

After decades of living in Colorado, my mother-in-law decided it was time for her to return to the place that had meant the most to her, Iowa, where she raised her family. However, it meant transporting her at a time when she was hospitalized recovering from various medical issues. Medlink's responsiveness, and the courtesy of those with whom I spoke was the primary reason that we chose Medlink. We arranged for Medlink to pick up at a specific time and they were promptly there exactly when scheduled. We were all very impressed with James and Bobby and right away knew that Carol was in good hands. They were both exceptionally courteous and professional, and we knew then that we had made the right decision. In spite of a wintry forecast, James exhibited absolutely no apprehension in getting Carol to Iowa safely and on time. After spending my own career in logistics and transportation, this was a project far more important than any I had ever been involved with. I would highly recommend Medlink for their caring and efficiency.

Why they chose us: Responsiveness When The Scheduling Became Urgent.

Maryann Maccrate

March 13, 2025
★★★★★
(5/5)
Customer Review:

I couldn't have been more pleased. The crew time was on time, knew exactly what they were doing, made my son and myself very comfortable and took away all my anxiety from having this long trip.

Why they chose us: Recommend

Robert Maxwell

March 13, 2025
★★★★★
(5/5)
Customer Review:

The crew members couldn't have been a nicer group of people -- the medic (unable to spell his name), Keith and Julio. To the person they were caring, friendly, helpful, smart, easy going, etc. The trip was a breeze thanks to those three men. Best, Robert Maxwell.

Why they chose us: Quality

Joseph Kitz

March 12, 2025
★★★★★
(5/5)
Customer Review:

Everyone was just terrific to deal with on pick-up and delivery. We would recommend this company 100%.

Why they chose us: Google
Use these

Read these before you choose anyone

Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.

★★★★★
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
Catherine P., verified post-trip survey

Ready to be the next five-star trip?

Tell us the two addresses. You'll have a same-day quote, and we handle everything between.

2,500+ reviews10M+ patient milesSince 2010

Get Quote Call Now