ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Jerry Lewis
March 24, 2025I am the patient's sister who arranged the transport, and both the drivers and the med tech Mike were great at making us feel secure that they were providing my brother the best of service.
Linwood Jones
March 23, 2025Bobby, Saed and Nelle did a great job. They showed care and compassion when moving my mother to and from the van. I feel that they did their best to ensure that we were comfortable during our long ride from Virginia to Georgia. I would hire them again.
Catherine Morgan
March 21, 2025We are very pleased with the quality of the transport, courtesy, and transparency throughout the trip. The staff also kept us informed throughout the trip as to how my sister was doing and where they were along the way. Highly recommend!
Mike Jensen
March 21, 2025Everyone was very service minded and helpful. Thank you!
Karen Rignall
March 20, 2025ACC Medlink came through for us at a difficult time; the crew was professional and empathetic and our travel from Vermont to Kentucky was as smooth as it could possibly. Well worth the investment in our mother's comfort and safety. Thank you all so much
Lisa Westrick
March 20, 2025Kyle, Kelon & Tyrone, have been so much more than just average employees. The wonderful team of Transporters were absolutely amazing! I cannot begin to tell you how grateful I was to get updates during the trip from Atlanta, Georgia to Spring Hill, Florida for my loved one. I have never had a Medical Transport company do such a wonderful job for our loved one. All of my loved ones needs work met completely. She was treated very respectfully and empathetically. Our family appreciates the above and beyond experience for her that were given to her by Kyle Tyrone and Kellen. Your company got our loved one to her new location very safely and happily as we were thankfully awaiting her arrival. I would also like to go an extra step further to let you know that I had wonderful communication with Kyle. He went above and beyond to make sure that I was comfortable with knowing my loved one was in great spirits and in great care with your Transport members.
Patricia Reger
March 20, 2025both drivers were courteous and friendly your medical person was very good, professional, caring and friendly
Jim Mills
March 20, 2025We really enjoyed our guys on the trip. They was exceptional. Bobby was the absolute best. He really made us feel welcomed and safe throughout the trip. And the drivers nelle and saed were amazing on the road. I really thank them for making this experience and enjoyable one. Jim Mills
Joan Daughenbaugh
March 18, 2025Blessings to all of you who helped to make this most difficult time less stressful. Each of you were very professional and kind, From the ladies handling the phones to the crew on the transport. It was a long trip from Florida to Ohio! You made us feel very comfortable trusting Ms. Claudia to your care. Thank you for everything, and God bless you!!
Marjorie Herman
March 17, 2025Thank you for the courteous crew and quality of your professionalism.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
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2,500+ reviews10M+ patient milesSince 2010