ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Greg Theisz
March 12, 2025Professional on time great company to work with. I would recommend them to anyone.
Joseph Bering
March 10, 2025My brother used this service from Florida to NY. The drivers and medic were very professional and kind to my brother. I was in touch with the crew the whole ride home. The pricing for 1,200 miles was the best price out there. I would recommend this facility to anyone.
Megan Simmons
March 10, 2025Our family is forever grateful to this service and the entire crew- from booking to pick up to delivery. This was smooth sailing.
Carmen Sirianni
March 10, 2025You folks have a complex job and I was very impressed. I am an organizational sociologist for the past 40 years, and you are right up there! Thanks so much to the crew and to all the staff who made this possible.
James Shields
March 7, 2025Caring, courteous, on time, professional, great drivers, wonderful nurse
Lynn Heath
March 5, 2025We were impressed with all aspects of our experience with ACC Medlink and would recommend them to anyone needing to arrange overland transport of a disabled person. My brother-in-law, the patient, reported that he was comfortable and satisfied with his experience, and as the person who arranged the transport, I was impressed with the professional and caring attitude of all those who assisted in making the trip happen. Thank you all!
Judith Kieffer
March 5, 2025Very professional office kept me informed and answered any concerns. They kept us updated on arrival. The Nursing facility did not have him on a draw sheet and he's a large paralyzed man but they made a plan and moved him without discomfort. I was a secondary patient, just having my hip replaced, they also cared for me and made sure I got up and down steps safely. Cat knew how to handle my sometimes difficult husband and took care of him even between stops when the Sprinter was going over very rough roads from winter conditions. She has an excellent disposition for caring people in such confined spaces.The drivers did an excellent job getting us to the nursing facility and even pitched in taking care of my husband. The receiving nursing home was very impressed and took pictures and information in case they needed a transport. I would definitely recommend this service to anyone who cares about transporting their loved one. Safety was very important for them.
Pat Giddings
March 5, 2025I'm happy that we choose you,.my brother arrived safely in Texas from California and the drivers and nurse made the ride as plrasa as possible. Thank all of you so much.
Todd Riddick
February 27, 2025The crew did an amazing job, Nikki was very friendly and helpful in a very stressful time and was able to help us schedule the transport quickly to transport the patient within 2 days of the call. The crew in the transport were very kind, and friendly, they kept the family updated throughout the journey and did their best to make the drive as comfortable as possible.
Penelope Gold
February 26, 2025They worked with us. The trip was over in good time.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
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2,500+ reviews10M+ patient milesSince 2010