ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Cathy Watson
January 9, 2025ACC is an amazing company! Every person, from the very first telephone contact to the last person when they dropped my aunt off, were the kindest and most professional. I made a dozen calls to ACC with questions, and they answered every one with courtesy and thoroughness. I have to mention how thorough they were, they took care of everything! And Their price was much better than another place I called before I called them. I highly recommend them, you wont regret it!
Jackie White
January 8, 2025Great crew!
Amber Lyon
January 6, 2025The communication was fantastic from beginning to end. As the companion riding along with my client, I felt involved in her care and comfort from the team throughout the process. The van was clean and comfortable for my client as well as myself which was so important on a 22hour drive. I will definitely recommend ACC to future clients needing ground transportation out of state.
Michael Grogitsky
January 6, 2025Amber went above and beyond and was a HUGE help in all logistics!!!!
Anthony Russeth
December 30, 2024The trip was excellent from the first contact to all of the special care right up to the end. My Sister and I traveled with my mom and were by her side the whole way. It's important to prepare for the worst and hope for the best. The entire transport was a blessing of the best we could have hoped for. Thank you so much for your kind care and attention to detail.
Mollee Mccoy
December 28, 2024ACC Medlink was top notch from Britini with Booking, to the travel planners to the crew. They delivered exactly as promised, took beautiful care of our Papa and kept in contact with me and sent pictures during the trip. They are so appreciated and would highly recommend
Frank Betoulaud
December 28, 2024ACC Medlink showed absolute professionalism throughout the entire process. My father was transferred from TN to WA. Since my father has Parkinson's, we were concerned about his trip. From the moment we talked to ACC Medlink, we knew we had the right company. Everything unfolded like clockwork. Erik, who flew with my father, kept me in touch every step of the way. He did a stellar job, from pick to drop off. Truly well done.
Amy Brown
December 26, 2024Everyone was efficient, kind, understanding, caring, responsive and communicative.
Mollee Mccoy
December 24, 2024Such a great company! The prep was amazing. Great communication each day leading up to transport. Loved the form they asks for special needs, favorite foods etc. Erik communicated amazingly and sent pictures and frequent updates on our Papa. They took amazing care of him and found his favorite shows for him on the roku. Highly recommend. This service was priceless!!
Ruth Nelson
December 23, 2024Very courteous, got my brother here in snowy conditions. Overall very happy with this service.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
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2,500+ reviews10M+ patient milesSince 2010