ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
William D. Byrnes
September 17, 2024Q and the drivers did a great job. Thanks!
Barbara Moroney
September 17, 2024My sister was transported, along with her dog and cat from Colorado to Florida. She and her pets were well cared for.
June Ashley
September 17, 2024All was great. Called Michael about 3 1/2 hours after they left for the destination and my mom was doing good and had just fallen asleep. Again, I spoke with him after they took her into the new facility, and she was doing fine. Thank you!
Jim O’neal
September 14, 2024The crew was excellent and caring. Responded on time and professionally. Made an extra effort on pickup to accommodate a slow facility preparation. Treated my brother with respect and kindness. Best part of the process. I was a little frustrated with the lack of contact from the pre trip information. I had no idea of how the process worked and had to reach out many times to check on the schedule and timing of the trip. Overall I am satisfied with the service.
Kim Hatcher
September 13, 2024According to the passengers, my Dad and his wife, the transport was awesome. Chris and the drivers did an excellent job and took good care of them on the overnight transport. Would definitely recommend ACC Medlink.
Thomas Richardson
September 12, 2024Very professional, responsive, and easy to work with from start to finish. If we ever have to use this type of service again, we'll definitely choose ACC Medlink.
Brennan Hinkle
September 12, 2024Great service and care for my 81 yo father with dementia. Made the 7.5 hour journey without a hitch and kept in touch with me via text during the entire ride.
Robert Fox
September 9, 2024We didn't know how we were going to transport my mother from Miami to VA for our move and then ACC Medlink was recommended to us. We are so happy with the service and efficiency of the transport. The crew were absolutely amazing and delivered my mother to the home the very next morning. We are very grateful for ACC Medlink!
Dora Moore
September 9, 2024We used you to transport Mom from Arlington Hts IL to Waukee IA. My sister was able to ride along. Very satisfied and would highly recommend. Crew was great!
Judith Betancourt
September 9, 2024I have to say, the vehicle was beyond excellent, the comfort and was so well equipped and clean. The drivers and the nurse were awesome. Kept me informed about my sister throughout the trip. If I ever need medical transport, it'll definitely be ACC Medlink. Thank you all.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
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2,500+ reviews10M+ patient milesSince 2010