ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Herbert Head
March 28, 2024Everyone is professional to deal with. Very prompt courteous and caring. Highly recommend
Lynn Perry
March 28, 2024The three gentlemen ACC Medlink gentlemen were absolutely wonderful. Michael, our EMT, we incredibly kind and caring when it came to my mom. Michael and my mom spent quite a bit of time talking which made the trip less stressful for her. The two men who took turns driving (at the moment, I don't remember their names) were incredibly caring and made sure to communicate everything they were doing when getting my mom on the van. That helped my reduce the stress of this move for my mom. I am extremely grateful to the team that moved my mom.
Kevin Denton
March 28, 2024Medlink was fast and responsive to our family's needs. Thier staff did everything they could to make my Mom comfortable during transport.
Craig Sabin
March 27, 2024World class medical transport service! A great crew took great care of me and got me there right on time.
Barbara Niland
March 27, 2024Medlink did an outstanding job transporting 2 seniors from Maryland to Florida. The drivers were courteous and took safety seriously. The Medic on board had to deal with a couple of unexpected issues with the seniors and handled them professionally and safely. I cannot thank the team enough. Highly recommend Medlink.
Perry Huntington
March 26, 2024The support I received from the office staff was amazing. This was a long stressful situation for my husband and for me. He was hospitalized for 4 months in another state. and ACC brought him back home where he can get much better care. Thanks to the whole staff and the transport team - especially to the nurse on board who took care of my husband and kept me updated on the 18 hour trip progress .
Sam Seymour
March 26, 2024Excellent service. Thanks
Salvatore Restucci
March 25, 2024This was my only experience with this type of service and I will say that I was thoroughly impressed with how this works. The medical nurse on board was very experienced, a true "seasoned professional". She kept in contact with me during departure and arrival. I would highly recommend this firm if anyone is need of such a service. Thank you Acc Medlink!
Kathleen Carney
March 23, 2024All went very well. Nicely organized. The vehicle was rather bounce. Did not seem like there was air shocks in the rear where we were. Not enough blankets going from Phoenix Az to Wisconsin in the winter. No reflection on crew. They all were wonderful. Very polite and respectful. Thank you to the company for providing such a necessary service.
Sean Robinson
March 21, 2024Hilda RN, Rich G, and Manuel traveled across county transport my mom from NYC to LA. They did the best job ever! If I had to do it over again, that crew would be my first choice.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“This team deserves 10 stars out of 5. They were absolutely wonderful, treated us so kindly and with respect.”
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2,500+ reviews10M+ patient milesSince 2010