ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Virginia Ottenberg
March 21, 2024I definitely had the A-Team!
Leo Kreifels
March 17, 2024The transport coordinator Tyler was extremely helpful, courteous, friendly and professional. He understood our problem and reassured me everything would work out and be on time. The transport crew were also very friendly, courteous and professional. DeAngelo was so thoughtful and amazing how he comforted our uncle and took care of him during the whole 8 hour trip. The only complaint from the nieces who rode with our Uncle Duane on the trip was how rough the ride in the transport was. But it was an 8 hour trip after all. Well done ACC MedLink! /
David Meyer
March 16, 2024Regina, Jeff and Joe took wonderful care of my mom from Florida to Maryland. Sent message and photo of my mom when they began the trip and sent updates on their expected ETA. Curtis arranged the transportation schedule to meet the Maryland's facility admissions requirement times, which required the crew to drive through the night.
Jennifer Smeets
March 14, 2024Great experience overall. Didn't have any worries about the transport for our Mom from Florida to Illinois. Everything went smoothly.
Annette Binney
March 11, 2024Friendly, courteous and professional. Took great care of my mother.
Liz Cobb
March 8, 2024My brother accompanied our father to a new nursing home and it went incredibly smooth with the crew on time and ready to transfer my father. We were impressed with the van layout and my dad was made comfortable during the 6 hour trip. We really appreciated the courtesy and professionalism from beginning to end.
Jason Arroyo
March 5, 2024James and Jared were the drivers for our very long trip from New York to Nevada and let me tell you- these guys were truly great! Deangelo was the medical professional and he cared for my mother as if she were family! All 3 of these guys made our trip absolutely wonderful! The care was compassionate and more than we expected. If we ever need medical transport again, you will be our go to for sure!!
Jack Gould
March 5, 2024Would highly recommend for other people
Mauri Morse
March 5, 2024We were completely satisfied with our experience with the entire staff and crew at ACC Medlink. Highly recommend this company.
Judy Daly
March 2, 2024On time, took good care of my sister during the 10 hour drive. Vehicle comfortable, caring crew.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“This team deserves 10 stars out of 5. They were absolutely wonderful, treated us so kindly and with respect.”
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2,500+ reviews10M+ patient milesSince 2010