ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Nicole Brusewitz
February 3, 2024Nikki in customer support was incredibly helpful. The crew on the transport were also excellent!
Kate Cooke
February 1, 2024Jan was so kind. She messaged me the day before to introduce herself. And she kept me updated periodically throughout the 9 hour drive. My brother said she was 'very cool and we chatted a lot during the trip.' It was comforting to know he was in such good hands when family couldn't be there!
Joyce Lomino
January 25, 2024The medical van was the way to go when you are dealing with Parkinson's disease. Thank you & I would highly recommend
Sypaphay Praseutsack
January 25, 2024So thankful
Joe Sersey
January 24, 2024Linda Fletcher friendly, knowledgeable and great communication skills. My brother had a great experience.
Sherri Boomgarden
January 22, 2024The whole crew was courteous and understanding of my moms needs.
Terrie Tata
January 22, 2024Thank you for all your assistance at a trying time dealing with the care of my mom. The trip went with only a few minor glitches which were resolved immediately with a phone call. Great people to work with. Again, thanks.
Megan Pelletier
January 22, 2024The crew was amazing in transporting my mother-in-law from Florida to North Carolina. She raved about how safe and well cared for she was. We would absolutely recommend ACC med link to anyone who is transporting a loved one.
Antonio Nelson
January 19, 2024The crew who transported my mother from Brooklyn, NY to Maryland provided services that are second to none. Professional, knowledgeable, and compassionate care was provided in an entertaining environment, and very much appreciated.
Jamie Chapman
January 19, 2024Amazing service. It was everything we needed and more. We would highly recommend y'all to anyone needing transportation. Thank you for taking amazing care of my mom on the very long drive!!!
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“This team deserves 10 stars out of 5. They were absolutely wonderful, treated us so kindly and with respect.”
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2,500+ reviews10M+ patient milesSince 2010