ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Solomon Miller
June 12, 2023Your guys were GREAT I love them!!!
Ralph Nice
June 5, 2023Don't remember the contact lady I first spoke to, but she was amazing. Everyone was kind and helpful. They were all very professional. I met the crew when they arrived at Glasgow WV, and was very impressed. Also, the cost was very good for a trip from Florida to West Virginia. When the nursing home my brother was being transferred from become uncooperative, Medlink stepped in and took control. I would highly recommend them.
Jami Clifford
June 3, 2023We used ACC Medlink recently to transport a family member about 700 miles from one nursing home to another (a very scary process when one has no knowledge of medical transports). The process went perfectly smooth. From my first inquiry call, the staff was very helpful and informative. I called back a few times with questions and received clear information in a helpful manner. Once we made the decision to use ACC Medlink, they took care of all the scheduling and logistics directly with each nursing home. Pick- up and arrival were timely and they text me during the trip with updates. Our family member had a good transit experience. We feel blessed to have found ACc Medlink; they took all the stress out of the transfer process and provided safe, comfortable transportation.
Jeff Anshel
June 2, 2023Very professional and complete! Aside from the typical traffic issues in Chicago, my brother said it was a nice ride- especially given that it took over EIGHT hours! The crew was "spot-on" and we felt that they were caring and competent. Thanks for making this difficult transition an easy one!
Phylis Cantrell
May 31, 2023Thank you for your service
Margaret Rolnick
May 31, 2023I'm sorry the names are escaping me right now. But all crew members were amazing and helpful beyond measure keeping my mom and myself comfortable
Brent Green
May 30, 2023My Mom is Diane Green and she was transported from Winterhaven, Florida to Oxford Michigan. Both drivers and the medical staff were professional and courteous. My Mom enjoyed her trip up and we would highly recommend your company based on her experience.
Sue Warren
May 30, 2023Unfortunately had to leave my husband in Hilton Head Island with no thanks to Hilton Head Hospital. ACC Crew very kind and kept me in the loop through my husbands journey back to Ohio. Made sure he was very comfortable throughout the 12 hour journey.
Emily Goins
May 29, 2023We appreciate the kindness and care they showed our father for his out of state move. We felt confident he was receiving outstanding care during the transport. Thank you!
Howie Humphrey
May 29, 2023Excellent service from the first phone call to the arrival of our Dad. The Nurse updated us during the transport and made sure he was comfortable for the long 19 hour ride. His wife commented how they treated her and my dad like family during the transport . Talking with the crew I could tell they were well trained and very competent. I would not hesitate to use ACC Medlink again if needed.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“Thank you ACC for sending such a wonderful team of workers to transport my husband home.”
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2,500+ reviews10M+ patient milesSince 2010